Hotel Bantu by Faranda Boutique, a member of Radisson Individuals

The staff, location and breakfast

No door to the toilet

We really loved the hotel Bantu. The room was large, the hotel staff friendly and very helpful. They smiled like they genuinely liked working there. Nothing was too much trouble. They recommended some very good restaurants to us. We didn't have a bad meal the whole stay. And the location was perfect for sight seeing and going out in the evening to eat. But although the old town feels reasonably safe daytime or evening, be aware that outside the walled city, is another matter. It is very rough out there. We were disappointed with the hotel for organising a trip for us to Playa Blanca and Playa Tranquila, about an hour away by bus. These are very basic beaches lacking running water and any good standard of facilities and they are best avoided, although the people the hotel organised it through tried their best to give us a good experience in difficult conditions. Not up to the standard we would have expected of a hotel otherwise providing a very good standard of service, which the Bantu does. The swimming pools at the hotel are both small but OK for a dip in the evening in quite pleasant surroundings. We would use the hotel again if we came back. The breakfasts are basic but perfectly OK. They will make you a decent omelette. And the Colombian coffee there is very good. Good coffee makes or breaks my holiday! And ignore all the internet rubbish about being followed around constantly by hawkers and rappers. It is no worse than Greece. A polite "no thank you" and they leave you alone. We almost cancelled our holiday reading about that and we are so glad we did not. The hotel has a security gate into the building which is manned all the time and you never feel unsafe there or in its surroundings. Yes you can dress up nicely, wear some jewellery and carry a nice bag when you go out in the evening. Just don't flaunt it and you will be fine.

The location of the hotel was amazing- right in the centre of Cartagena. Once you stepped into the hotel, it was a peaceful, cool haven with beautiful decor and facilities.

Hotel Bantu was well situated in the historic old city. The room was spacious and comfortable. The common areas were unique and picturesque. The breakfast food was tasty and made to order. Most impressive was the attentive, friendly and high touch service. We had a great stay including enjoyable and reasonably priced massages.

Comida

Baños

Ubicación perfecta y personal amabilísimo y súper atento, un gusto quedarse con gente tan amable. Desayuno riquísimo.

Mucho ruido, es zona de fiesta y el hotel es muy céntrico en la zona turística. Además se escucha demasiado a los vecinos de habitación.

Excellent location, but the staff was the star of the show. Superior attentiveness and assistance with any needs. Even packed us an early breakfast bc we were departing at 6:45 (before breakfast opened). The facility is attractive and quaint. Enjoyed the pool each day.

Wished the AC was colder but it was fine once you settled in from the exterior heat.