The Aspens by Whiski Jack

Rooms are comfortable and clean. Good place for family vocation.But it is inconvenient to check-in at the office in Creekside about 3 miles away from this lodge.

Check in was difficult and convoluted. The garage was too low for our truck with rack so we couldn't park there. The bike storage either wouldn't open for us or after we stored our bikes we couldn't get into them because lock key code kept not working. We spent a good deal of our time at hotel trying to get into locked areas with key codes that didn't work.

We walked into a completely opposite room as what we booked. Decided to leave it so we could just have the nice stay we planned with our kids. Next morning woke up at 8am to jack hammering outside of our window. We complained and the girl on the phone said that they had just found out on the Wednesday that the pool maintenance would start on the weekend. The maddening part is that we checked in on the Thursday afternoon and they failed to mention this. We then packed up all our stuff and they sent us to their other lodge up the block. After wasting half of our day doing this, all they offered us was free parking. I fought with them for a voucher for anything....but they refused. We were very disappointed to say the least. The lodge we ended up in was much larger, just wish they would have been honest with us at check in so we could have avoided the frustration and wasted time. We won't be booking with Whiski Jack again.

Overall a good and memorable trip to Whistler. We loved that there was plenty of space for my family of three to spread out. Also full kitchen and dining table which was nice for meals in. The aspens is a walk around 15-17 min walk to the Village, but definitely a beautiful walk. Only thing was that I did not like that we had to pay for parking 1 car; if you are ok with that, this is a great place!!!

Great trip!

It was about what we expected form a condo set up with a pool etc. All staff at the site and at the office were very good and helpful. The pool was small so very crowded with kids. Cleanliness in the room was below expectations. Worst of it was someone else's diarrhea splatter still on the rim of the toilet. Generally not a clean feel. More like being at your friends house than a hotel or resort. There was AC in the room so that was great but was only in the master so the other bdrm was very hot and the master was very cold. Still glad to have it than not.

Stayed at the Aspens for the Victoria long weekend and had an amazing time. The location of this place is at He upper village so it is a lot quitter and calmer than the lower village. From the Aspens to the lower village takes about 10min of walking not too bad. Totally going to come back

The property location is great, ski in/out with a ski valet which was nice to not have to haul the skis every day. The property is old and the unit we had could use some updating. It was fairly clean but the unit had a musty smell. The pool and hot tub were great.

Was a bit disappointed when the info we received checking in. Front door code was tricky, still don't understand why it opened sometimes and not others. Procedure with the fobs was not clear. Had to sign it out at the front desk but not the same place where we picked up the access info. Seems unorganized. A 10am checkout is very early!! And all the work required to do when leaving (recycling, garbage, dishes) why are the prices so high if all the cleaners do is wash the sheets. This was my first time using this organization. Not sure if I would do it again.

Absolutely amazing, great stay in a wonderful location. We will be back