Mitsis Norida

8/10 for property, aesthetics, pool and views. 3/10 for customer service, receptionist dark hair older lady was deliberately very rude any time I went to the desk she would begin to speak to me then answer a call in the middle and put her finger up to tell me to wait every time, however, I never witnessed her do this to any other customers. The pasta chef, very rude, the morning omelette chef rude, banging pans and grumpy, and the crêpe staff all very dismissive, it's like you're asking for a favour just to be served. However, the welcome hosts to the main buffet were always friendly and smiley as well as the main waiters and the cleaner for our room were very polite and lovely. It is a shame for the poor quality of the other staff members as the resort itself is beautiful, rooms are spacious and clean, but purely based on the service, I wouldn't feel comfortable to return again.

Sehr alte, spärlich eingerichtete Zimmer. Eher im Stil einer Jugendherberge, aber nicht eines 5-Sterne-Hotels. Ebenso der Speise-Saal. Sehr schön war die Strandbar und die Themen-Restaurants.

Die beste Mojito Bar mit sehr familienfreundlicher Bedienung.

Alles war perfekt :-)

Great place would come back!!

Sehr schön gelegene Anlage mit kleinen Mängeln.Personal überwiegend sehr freundlich und Essen sehr lecker.

Wir waren zum zweiten Mal dort und haben den Urlaub wieder sehr genossen. Das Essen ist wirklich sehr gut und sehr abwechslungsreich. Es ist für jeden etwas dabei. Das Zimmer (3 Erwachsene, zwei Bäder) war sehr geräumig und immer sauber.

Perfect holiday destination to just relax, eat, drink and drink. Food was amazing, entertainment was amazing and the staff were just so helpful and friendly. Looking at my next holiday at another Mitsis resort!!!

We arrived quite late at night, and check in was soooo slow. Only 1 staff member and a lot if guest arrived. They insisted on us being dropped off by buggie to the room, which was a nice touch but not needed. They didn't really give us any directions or a map of the hotel. We had a mezzanine room which was very big, but the decor is very dated. It was lovely to have a bathroom each and plenty of space. The Aircon unit in our room dripped a lot a water onto the floor we did report it twice but it wasn't fixed and we would wake up with a puddle on the floor and a dripping noise. However, room was always restocked and cleaned everyday! Pools are quite dirty, they have a build up of black/green algae or dirt, couldn't be sure? Beach is lovely, plenty of beds available throughout the day. Bar service is quick, sometimes they didn't have the ingredients for drinks we wanted, but there was always and alternative. The casablanca bar in the evening was great, staff were very attentive and really lovely. We enjoyed the grill and fish restaurant. The Ni Hao restaurant is aesthetically lovely. But the food is poor quality. The sushi is ok, but not fresh, definitely made off site and the bao bun was just basically a KFC burger. The chicken curry was very very bland and the sechuan beef was tasteless with very overcooked beef. The dessert was also very disappointing, the sorbet was like glue and the apple fritter was hard and like the texture was like chalk. I wouldn't recommen

Amazing