Mitsis Norida

Brilliant hotel and facilities overall. Staff weren’t particularly friendly but were very efficient.

The facilities and our room were nice the food was average and the staff were mainly friendly particularly the reception cleaning and dining hall staff

I like the wristband ☺️Not plastic I enjoyed the restaurants a lot…

This is the best resort I’ve been to. Super friendly staff, clean and the food… so great!! I would definitely go back!

Generally, the hotel was fantastic, clean, good food options, staff were amazing, rooms were lovely…, but, unfortunately there is such an issue with sunbeds that for me, it ruins the whole experience. It didn’t feel like a holiday when you have to get up at 6:30 am to secure a sunbed. We saw 2 fights over sun beds during our weeks stay. For this reason alone, I will not go back, and as this was my first experience at a Mitsis hotel, I probably will purposely avoid all Mitsis hotels as I wouldn’t want to risk being in the same situation again. Very unfortunate.

We visited the hotel with our two children in May. Overall the property and the rooms were nice but I feel the hotel didn't live up to our expectations. Upon check-in, we weren't provided with any general information on where to find things and spent most of the first day just trying to find our bearings. The hotel could do with more staff in the bars, it took nearly 30 minutes just to get a coffee because only 1 person was serving. Sadly we struggled with the food options as vegetarians as there were limited options and things weren't labelled to indicate what was suitable or not. Ended up feeling quite repetitive. I think Norida could do more to be family friendly, even trying to get a glass of milk for my children in the restaurant turned out to be a problem - we were told to go to a bar to get milk as they couldn't provide. The drinks were average and local spirits. I wouldn't recommend coffee in the restaurant, instead get from the coffee bar. The pool with slides is fun for kids, despite the water being cold. The kids club was a nice way to keep the kids entertained as the staff are accommodating and encourage different activities. The mini disco was nice but a bit too late for younger children - one day it started at 9pm. Sadly this hotel wasn't for us, but I can see why it might appeal to couples or those with older children

Beautiful, relaxing environment for a wonderful week in paradise! Pool facilities are lovely and the private beach is very large with plenty of sea side facilities. Everything was very clean, all the communal facilities, toilets and our room! Loved that the hotel provided 2litres of water each day and they were very efficient with any extra requests. Good selection of food, definitely something for everyone at the main dining buffet! Loved the vibe in the evenings at the a la carte restaurants being serenaded by a saxophonist whilst over-looking the Aegean Sea - beautiful! Occasionally a bit of a wait for a drink at peak times but it was a nice atmosphere and the staff were clearly working as fast as possible. Would absolutely visit again!

Fantastic staff, location and services. The hotel is located on the south side of Kos, 20min from airport (but you dont hear airplane traffic at all).The rooms are simple but contain all you need.The bed was good. The view from our seaside apt was beautiful.Good bus connections to the nearby town Kardamena.The resort grounds are beautifully landscaped.The all inclusive self-servicecrestaurant had good choice of food. Pancake place yum. The alacarte restaurants have terrace with stunning views but limited slots and need to be prebooked but the reception staff were able to help us out with our requests. There is beautifully landscaped multilevel poolside area and long natural beach. The poolside beds get taken very early so if you are late starter you will need to use the sunbeds on the natural beach. The non alcoholic cocktails in the all inclusive bars need a bit of improvement. If you are early sleeper ask for room away from main poolside as there are live concerts till 10-11pm.The place giving water bikes was overcautious as at limited wind they shut services for safety reasons. In summary,the location and landscaped areas are fantastic, the views stunning, the food of good choice snd decent quality.The resort staff is among the best I have ever seen, they will go out of their way to make your stay great. There are way more expensive resorts nearby but I doubt you will get better experience.Big thank you to all staff and my partner says hi to Giorgos and Djazia.

Beautiful resort with wonderful staff. Doesnt get better than this for a beach holiday to get away from it all!