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9 / 10 Guest Rating

Grecotel Marine Palace & Aqua Park

Panormo, Mylopotamos, Crete Island, 74057, Mylopotamos, GR

Grecotel Marine Palace & Aqua Park - main view

About the Property

Discover your perfect getaway at Grecotel Marine Palace & Aqua Park, Lifestyle All In Resort, where luxurious relaxation meets stunning beachfront views.

Indulgent Spa Retreat Immerse yourself in tranquility at our full-service spa, offering soothing massages, rejuvenating body treatments, and refreshing facials tailored to your needs.

Culinary Delights Experience a variety of dining options at our onsite restaurants, including an all-inclusive package that covers meals, beverages, and sumptuous buffet breakfasts served daily. Enjoy a drink at one of our many bars, including a beach bar and four poolside bars.

Family-Friendly Amenities With 5 outdoor swimming pools and dedicated babysitting services, families can relax knowing that children are in safe hands while enjoying the luxury of complimentary Wi-Fi, air-conditioned rooms, and private balconies.

Make the most of your dream vacation and book your stay today!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Health or beauty spa nearby
Arcade/game room
Electric car charging station
Health club
Boat on site
Pet-sitting services
Boat tours on site

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional60 verified reviews
AI Summary

Guests highly rate the great dining options and frequently praise the beautiful location.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality9.0
Amenities9.1
Value for Money8.5
Food and Beverage8.1
Overall Experience9.6

Select topics to read reviews

M
Malte
Verified booking
partner
Standard Room
Stayed in Sep 25, 2025

"Exceptional"

10.0

Urlaub zu zweit als junges Paar in einer großen Anlage für die ganze Familie. Neben vielen Familien mit Kindern ist hier auch ein Urlaub zu zweit gut möglich, es gibt ein riesiges Angebot auf der Anlage, die sehr weitläufig ist. Der Strandzugang ist super und nicht überlaufen. Das Buffet und die Themenrestaurants sind vielseitig und bieten für Reisende, die auf glutenfreie Angebote angewiesen sind, viele Möglichkeiten (Pizza, Brot, Muffins, Pancakes, Nudeln, Sushi mit Sojasauce) an. Die Lage ist super, gut für kleiner Ausflüge in der Gegend mit dem Mietwagen gelegen.

Helpful?
J
Jan
Verified booking
family_with_children
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

We have had a great time at this hotel. Plenty of great dining options, multiple swimming pools, sea access was great. Perhaps the biggest highlight was the staff, they were lovely and super helpful any time we needed anything. The only slight negative we found was the lack of lactose-free yoghurt, which was surprising given the multitude of options otherwise. It would have been nice to be able to try the yoghurt, but sadly this made it impossible for us.

Helpful?
C
Corinne Rosa maria Nunes
Verified booking
partner
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

Très bien. Chambre spacieuse. Plusieurs piscine et tout proche d une petite plage avec transats Et parasols gratuits. Seul bémol le buffet très bruyant

Helpful?
J
John
Verified booking
family
Standard Room
Stayed in Aug 25, 2025

"Good"

4.0

Property was large and visually beautiful. Staff was nice overall with the exception of reception who were not helpful and insensitive. Food is only buffet and subpar. You only have 1 reservation available at a non buffet and have to pay for others. Restaurants accessible on property are buffet only. Food is sub par. Wait staff are very nice and professional. You only get limited towels and have to track to main pool each day to switch them out. Beach is crowded and water is cloudy compared to rest of island due to fine sand being kicked up by guests. Hotel is too big for a Greek island and is run like a large Caribbean resort which loses that Greek family feel at other smaller hotels. You’re better off at a smaller hotel and going out for meals. Plus there are many hidden fees from room fee for each night, to transfers, to additional on premise restaurant reservations . It’s just overrated.

Helpful?
A
Alexa
Verified booking
partner
Standard Room
Stayed in Aug 17, 2025

"Good"

6.0

Beautiful hotel, do not recommend if you do not have children. Hotel is meant for families. Missing activities in the evenings

Helpful?
G
Geoff
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2025

"Excellent"

8.0

Great pools and dining options

Helpful?
L
Lesley
Verified booking
family
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

Lovely hotel for a family holiday. Between the pools, water park and beach our water babies were in heaven; with the inclusively priced cocktails we were too! Delicious and great range of food in the buffet. Do book on arrival if want full choice of alternative dining options. Appreciated being able to get snacks for the kids during the day. Highly rate the beach BBQ. Would have enjoyed some music in the bars in the evening, but beside that couldn’t fault our stay.

Helpful?
J
Julie
Verified booking
family
Standard Room
Stayed in Aug 10, 2025

"Excellent"

8.0

Good but not great. Nice enough for families, great options for pools. Our kids loved the waterpark and hitting the football pitch each night with other kids from around the world. Food options are limited and grow tiresome eating at the same restaurant for every single meal except one night in seven meals. Even on the one night that we booked the day we arrived, there was only one option available which was just another buffet. The front desk staff were very welcoming, prompt, and gracious. We found the concierge to be surprisingly unhelpful so we had to find and book adventures on our own, which was odd. Housekeeping did a great job with our room! The pool towel situation where you could only trade them in every couple of days but then they didn’t have enough was disappointing. Highly recommend reserving an evening in Panormo for dinner! A very short walk to the small village.

Helpful?
S
Sourena
Verified booking
family_with_children
Standard Room
Stayed in Aug 8, 2025

"Good"

4.0

The hotel offered full board, but the quality of the food was very poor. They often served leftovers from previous days repeatedly. There was a so-called “thematic restaurant” that you could book for an additional fee, but it was never available — you had to reserve it 3–4 days in advance. Don’t trust the food pictures on the website or Expedia; they are very misleading. Cleanliness was another major issue. The pool water was extremely dirty — I would strongly advise against using it. Room cleaning was done only once, and we had to constantly remind the staff to change towels or clean properly. The rooms were old and worn out. At least ours looked nothing like the photos. It was not child-friendly at all. We have a 20-month-old baby and a stroller, but they gave us a room on the upper floor without any elevator, and right next to the kitchen’s exhaust hood. This is definitely not a 4- or 5-star hotel.

Helpful?
E
Emanuel Engelbert
Verified booking
family_with_children
Standard Room
Stayed in Jul 16, 2025

"Excellent"

8.0

Das Hotel war in Ordnung

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