The Canyon Suites at The Phoenician, Luxury Collection

Excellent customer service

The staff at Canyon Suites is amazing, and so wonderful with families. They learned my children's names, said hello every day - had special little gifts and surprises for them which made them feel SO special. The resort is gorgeous, breakfast is great every morning, and the people there make is very special!

Overall, the stay was exceptional. The service was top notch and everything is conveniently located on the resort for your enjoyment, including good restaurants, spa, golfing, etc. It’s also a short taxi/uber ride away from the airport, downtown Scottsdale and the mall. The spa was the highlight of the trip and was impeccably pristine, including massage rooms, sauna, showers, etc... Highly recommend James as a masseuse. Amazing! The hotel also did a good job of keeping common areas very clean. When I checked into my room, I had to further sanitize, as I found many areas hadn’t been cleaned (ie fridge) or weren’t as clean as I would like (ie sinks and surfaces). Given CoVid, I’d planned to sanitize anyway, but would encourage the hotel to further scrutinize cleaning of individual rooms. Regarding the cuisine, hotel food can often be bland and unimaginative. I didn’t find this to be the case for J&G, the resort’s signature steakhouse. The tuna tartare was delicious and the ribeye was cooked to perfection, but still greatly enhanced by the Asian sauces (a welcome twist). Also good was the bar (great drinks and apps) and the Tavern (delicious cashew chicken salad and sweet potato fries) Finally, I’d highly recommend The Phoenician and can’t wait to return.

Camelback Mountain is right behind the hotel. Their views are amazing. They have a beautiful cactus garden with all types of wildlife. Hummingbirds, rabbits, lizards, quail, hawks, and all types of birds. The staff was amazing we have never been treated better, even in Disney! The hotel was impeccable, the room was amazing. We had a beautiful view of the golf course. If you don't go to the spa you will regret it. We hab an amzaing couples message. All of the resturants had great food service.

Beautiful property, you feel like an exclusive VIP guest, everyone serves with a smile, we stayed in the 2-bedroom suite which was gigantic and had everything you could ask for. The spa services were excellent. Fitness Center huge and beautiful. Close to Scottsdale attractions like restaurants, old town, and Botanical Gardens. The only disappointment was that the room was not ready on time but the manager made it up to us and handled the situation very professionally. The breakfast was very good and there was a small honour bar. Pool service was excellent, providing towels and food and beverages. Beautiful lobby as well. There are only 30 rooms so it felt small and private. The concierge was knowledgeable about the town and activities available. Grounds on the property well- maintained and beautiful. We didn’t try the steakhouse but it looked amazing. I booked through hotels.com and got a good price. The suite was expensive but considering the service at the hotel and the size of the room it was worth it. I’d recommend it over reserving 2 rooms for a family of 4 because it’s together but private at the same time. This was a splurge for us but well worth it. The flight from NY was only 5 hours so not that much further than Florida and you get dry heat, not humid heat. April was a great month to go. I’d highly recommend this hotel and give it 5 stars. It is the complete package.

We loved our stay at the Canyon Suites. Staff was very attentive and the property was beautiful. Very comparable to the Four Seasons, where we have typically stayed while in the area. We will definitely be back to the Phoenician!

THIS IS TRULY AN EXCEPTIONAL PROPERTY. Staff are very friendly and always helpful. We had high expectations for the property given the previous reviews and our expectations were fully met and even exceeded.

We just love the Canyon Suites.

The Canyon Suites at the Phoenician is by far our most favorite place to stay when visiting Scottsdale AZ. The staff is amazing & so accommodating. We try & visit as often as we can.

They made our daughters 14th birthday very special!