Grand Regal Hotel

Very disappointed as they do not read the instructions on the booking nor do they read the private messages sent to them from the customer. When they do eventually read them, they respond very late and not within a timely manner. For example, I booked for the 10/10/19-12/10/19. I advised them of my flight details and asked for airport transfers to and from the hotel at least twice. Once at the point of booking and again in a private message. Arrived at the airport and was disappointed there was no one to meet me. I grabbed a taxi and got to the hotel. I asked them where my airport transfer was and they said that none had been booked for me even though it was requested. I received a response for confirmation of airport transfers today! On the 18th October!!! Ummmm I think the hotel is a little delayed.

I was able to check in much earlier than the standard time which was great after an early flight. Reception staff were good. The room was large and clean and had good facilities. Wifi was good. Room service was missing a few items on the menu and the staff didnt have the best English. The pool area lost the sun behind other buildings by 1pm which was the most disappointing thing. Overall I liked the hotel, its a little dated but quite grand. Its in a noisy area but that didnt bother me. Uber in Doha is great so it didnt matter that the hotel wasnt near much. It was a bargain price per night.

Constant problems with wi fi connection even though i had a room change also a different router still bad connection only worked stood in a corner of the bathroom. Swimming pool for 2 days very unclean. And the location stuck in the middle of major major construction.

Hotel room and service was great , bed was very comfortable and also pillows were great , disappointing was the pool as we wanted to relax bird poo all over the place on the sunbeds and in the pool , pool and surrounding area were v dirty

The TV channels were very limited..The Towels were over used ...no coffee in the room..

Clean, polite staff, easy. Enjoyed our stay. Thank you!

I always prefer this hotel, but the last time the receptionist was rude. I have checked out but got a call asking when will I be leaving. I confirmed that I checked out and was rudely questioned and told they need to check the room. So disappointing, I booked another hotel

Everything were too old, Internet wifi was very slow speed, The gym was like a destroyd place, Water was too cold in the pool,

There was alot of dust, we had to leave three days before to another hotel and they didn’t return our money. We got very sick because the Dust and the first night we didn’t have our room cleaned. For tonight

very poor house keeping and poor condition of rooms especially the bathrooms