Hilton Garden Inn Pensacola Airport/Medical Center

The place was clean nice pool and gym was a plus

The bed felt real hard and uncomfortable and the pillow had no cushion I didn't sleep good at all

I was attending an event that was being held at the property. The property was close to shopping and restaurants. The clerks were very pleasant and the cleaning staff was very prompt in responding to an issue I had.

The furniture was chipped and worn. The lamps and base of the bathroom doorframes were rusty. The linen had a stain on it.

Location. Some member of staff were nice, other s were there but can't help on nothing.

Staff can't provide an invoice of my atay because I booked with a 3rd party, first time that happen to me.

When we come to town this is the only place we stay at. Everything is always clean and everyone is always so welcoming.

Nothing

It was really nice for the price really enjoyed our stay will be back.

The location is convenient and close to the airport, and the staff was great. The property itself, however, is in serious need of renovation. The rooms and hallways feel very dated, and the furniture should be replaced throughout. Bottom line: the hotel needs a major update. Other than that, the location and staff were both excellent. But if this property is going to carry the Hilton Garden Inn name, it really needs a full renovation. 80

Everything was perfect

The Hot tube & pool was closed

clean room

charged $75 for a Dogs inc guide dog puppy in training. This was after showing the Access card with the Florida statute.413.08 I called the customer service line afterward and was told each hotels sets their own policy. This is the first time in 37 years of raising guide dog puppies I had to pay for access.