Royal Palm Hotel & Conference Center Cengkareng

Fairly close to the airport, free airport shuttle service, no fuss, clean, competitive rate.

Road surrounding the hotel can easily flooded when it rains, which could ruin your travel time (to & from) the airport.

Facilities, breakfast, and the staff are very pleasant and helpful

There really was nothing that I didn't like

The staff are good

Location is bad you can’t find a good food or anything around only small supermarket So dirty room and old with so many small ants so be careful of your stuff or food if you have, I through the food because I found a lot of ants around it Internet are so bad and slow and sometimes not working, I asked the staff and they said will send but they never do and I didn’t go again since I was tired and no phone at the room working to call them Not worth the money, so expensive for these kind of hotels, I think it should be 1 star Overall i don’t recommend it for anyone unless you want something near airport and you don’t care about cleanliness or internet

plus points: pick-up and drop off to Airport, good breakfast even if not really ideal for eastern customers, front office good. Negative points: NOISY all the time even if me at 5th floor, people all the time talking in the rows and really unquite ambient. I am old customer of this hotel since "quarantine time" but sincerely I doubt to come again here

I like the variation of the food at breakfast time..

Need to check the bed cleaness because i got a bug bed bite.. the fo staff a bit naughty.. they said there was no more single bed.. after i complain.. he said he had the room.. the swcurity named Tio very un polite