The Woodrun Lodge by Whiski Jack

Great location for ski-in/out. Easy check-in. Lots of amenities in the property. The unit was large and great for a group.

The customer service impeccable and the rooms are huge and bedt of all, clean. Would stay here again and would definitely recommend.

Close to everything needed

We enjoyed our second stay at Woodrun. It is well kept and we enjoyed the pool and hot tub. It is starting to so some wear and maybe upgrades on the carpeting, furniture and beds will be needed soon. We enjoyed our stay and would gladly visit again.

Large unit, clean, nice amenities.

The condo is large but very dated. It has most things needed in the kitchen but some of the equipment is chipped or worn. The Pool is small and warm. Hot tub was not working for our week. Location is okay. 25 min or so to walk to the village.

A wonderfully large space! Great location!

The units we stayed in were clean and comfortable. There was an unexpected mechanical maintenance issue that required the pool to be closed for the duration of our stay. I spoke to an agent who gave us another upgraded unit on our last day, as they were unaware of the pool being closed for an extra two days. We were told we could move over to the unit at our leisure that day, but when we got there I ran into trouble as the next agent was reluctant to give me necessary access codes to the unit, beyond the first one time access code. The first agent had told me there would be no problem getting another code if needed, as the assigned access codes for the unit would come into affect at 4:00 p.m. Had to do some strong negotiating with this agent. The first agent was now on lunch. Agent number 2 did come back to me giving me another code and changing my access code assigned to the unit to start at 2:00 p.m. after speaking with management. I had to call in again as the access code I got only worked for the parking garage. Agent 3 “Ray” was very kind to help us out and also arranged to have a resort employee retrieve our pizza from the previous unit that we forgot. We enjoyed our stay at the Woodrun, the deck was nice overlooking tree tops. Our stay at the Ironwood was very nice too, we enjoyed a nice swim in the pool. Communication was a bit of a problem though, stressed me out a little on our last day there, as I was wanting to just unpack into the replacement unit.

The condo was spacious and in a good location. During COVID 19 we were concerned about the cleanliness however the condo was clean but there was only one sign to say one person per elevator. During our time there we never saw anyone cleaning door handles although this might be getting done. This is our second time in this building and we will go again.

Two bedroom condo was spacious and had everything needed for a great vacation. Kitchen was fully equipped. Ski lockers were spacious although the combination locks were a bit finicky. Hot tub was huge and not crowded when we were there. Staff was friendly. Covered underground parking a real plus in the winter.