Xeliter Vista Mare - Free WiFi, Samaná

From the beginning to the end, we encountered issues with this property. Lack of water, clogged kitchen pipes, leakage of dirty water from the clogged pipes, issues with the internet, lack of accurate information at reception and overall, very poor maintenance of the apartment. In addition, the apartment that was given to us is not the same as in the pictures. Definitely not worth the price paid. Specifically, during our entire stay we had no water except for very limited time each day. This is not acceptable in a beach house, where people need to shower after the beach and need to keep fresh and hydrated. We could also not wash dishes when necessary and consequently cooking and serving meals was also an issue. This issue was also worsened by the fact that Reception has given us wrong information at arrival, saying that the issue would be fixed by the morning the next day, which did not allow us to prepare for this situation. It is not acceptable that a property in this region of the country has no water reservoirs and/or does not take measures to prevent this type of issue and alert its visitors with accurate information. We had to call maintenance a at least three times during our stay of two nights for the other issues. This is not acceptable for a holiday destination where people should be relaxing. I have been a customer of Booking.com for many years and have never had a situation like this. I do not recommend this place.

Everything very relaxing great staff from security to house keeping. Convince to travel to many locals shops and grocery. At the reception they were very welcoming and I have to give my 🥇🥇🥇🥇🥇to Elvis he is very well informed and professional, just because staff like him and many other in the location I will definitely will come back and will recommended to many of my frequent travelers friends. Thank you again.

I really can't said, I like everything, it was just better than I expected

Convenience to the pool and the beach.

Nice and Quiet Natural Place

Las vistas son expectaculares!

Beautiful

nice property

everything was excellent