Hotel Barrancas del Cobre by Balderrama Hotel Collection

The hotel and staff are top notch. Some amenities where not available on site. I would note that the location is rural so cell service can be splotchy. Great place to unplug from the world around us

Buena ubicación. Personal siempre al pendiente…. Mil gracias, Un buen lugar de descanso

Is was clean

Nenes more cleaning

Careful with this hotel, they don’t have a coffee machine in the whole hotel, heaters don’t work, forniture is old with the excuse it’s rustic, there is no cell data and barely signal for calls, there’s no internet, they say that it’s not working for now but reviews from 2017 saying the same. There is bad attitude from the personnel there, cleaned up our room and they didn’t put more toilet paper, it’s so close to train station that you will hear it on your head so loud at midnight and 6 am. Parking lot is so tight and personnel sey, you can park wherever you want. There’s no food, coffee or bar there, with the excuse you go to their most expensive hotel near there, where they will charge you 20 dollars for a dinner, that the accountant of the hotel described that has meat, poultry and salads, having grilled chicken, ground meat, spaghetti and a salad with only tomatoes and lettuce... and they charge you for drinks on top. Stay there as a last resort. Avoid Balderrama Collection Hotels, they serve you cheap and charge you expensive.

Nice

No me gusto que no encontraban mi reserva. Deberian solo dedicarse al hotel mirador. La recepcionista no se si tuvo un fia complicado o estaba enojada.

Service Desk personnel lack basic communication skills, sense of service, attitude and helpfulness. Shuttle drivers are really helpful though. They allegedly offer food but you need to go to the neighboring hotel to get anything (20 min walk) and it’s only in service during really specific hours. I definitely didn’t feel welcomed here and will at all costs avoid any other hotels from the Balderrama group.

El personal es super amable, siempre dispuesto a ayudar y con una actitud muy positiva, son los mejor, gracias por todo

El personal es super amable, siempre dispuesto a ayudar y con una actitud muy positiva, son los mejor, gracias por todo