Petronilla - Hotel In Bergamo

First of all the staff is extremely kind. There's always someone at the reception desk, ready to help with whatever you need. The breakfast buffet is very good. It has a wide variety of meats, cheeses, veggies, fruits and baked goods. The moment a member of staff sees you sitting down to eat they offer a choice of eggs and hot beverages. The room was spacious, and well decorated, and the bathroom aswell. The shower itself is a bit fancy but the staff gives an explanation on using it. The location is also great. Very close to some good restaurants, but not in a noisy street. It's a 10-15 minutes walk from the train station, and a 15-20 minutes walk to the funicolare to Città Alta. There are also places to do laundry nearby.

To enter the hotel you have to ring a bell and wait for a staff member to open it. If the staff member manning the front desk is busy, you might have to wait for a bit. Other than that the place is an easy 10/10.

Staff were excellent. Room was large

This hotel was amazing and truly exceeded our expectations. The room was beautiful, and the bathroom was incredibly spacious. We had a wonderful balcony overlooking a charming courtyard - it felt like a scene from a movie! A special thanks to the incredibly helpful receptionist (we’re so sorry we didn’t catch his name) who was exceptionally kind and helpful. He provided us with all the information we needed and introduced us to the perfect walking route. Thanks to his advice, we adjusted our plans and saw the absolute best parts of beautiful Bergamo. The location was perfectly situated within reach of everything we wanted to visit. Breakfast was also fantastic; there were so many fresh options, making it one of the best hotel breakfasts we’ve ever had.

地點，員工的素質

沒有

Sehr freundliches Personal. Das Frühstück war super 🤩

Nichts

Great location in a quiet street but within easy reach of shops, restaurants and Bergamo's main attractions. Staff were excellent. Breakfasts were very good. I also liked the little touches such as the sweets or small fruits left each day in the room.

The shower was large but the shower head was very underpowered. A better shower would have been good.

One of the best hotels you can find in a crowded and central city. The hotel has all the modern facilities, while still being very quiet and comfortable. The staff are extremely friendly, always ready to help, and constantly checking if you need anything to make your stay even better. The breakfast is also great, with a rich and enjoyable selection. It truly feels like the staff put their heart into the service. Just keep doing what you are doing — I believe you will continue to stay ranked number one.