Hotel Casa Lola Deluxe Gallery

Linda decoración y súper cómodas las habitaciones

La deco et la gentillesse du personnel

Un peu bruyant au res de chaussée

We had an absolutely amazing stay at Casa Lola. The location is fantastic, right in the vibrant and culturally rich Getsemaní neighbourhood. There is so much energy in the area, from colorful streets and local cafes to music and nightlife, which made exploring Cartagena easy and exciting. From the moment we arrived, everything felt seamless. The hotel was incredibly helpful assisting us with booking a car from the airport to the hotel, which made our arrival completely stress free. Checking in was a breeze and we felt welcomed right away. The hotel restaurants and amenities are excellent. There are great options on site whether you want to relax, enjoy a good meal, or spend time with friends. The rooms are funky and interesting with unique decor that really adds to the overall experience and charm of the property. A very special shout out to Yeison Medrano for going above and beyond with his professionalism and assistance. He truly elevated our stay and made sure everything ran smoothly for us. We would absolutely stay here again and highly recommend Casa Lola to anyone visiting Cartagena.

Lola Hotel is a true hidden gem in the heart of Getsemaní. Cozy yet undeniably luxurious, it sits right in the center of the neighborhood’s most vibrant street, while still feeling intimate and serene the moment you step inside. Every corner of the hotel is thoughtfully crafted, filled with beautiful details and small stories expressed through art pieces, textures, and design. It feels less like a hotel and more like a curated experience. The room was exceptional, comfortable, elegant, and perfectly designed for rest after exploring Cartagena. We were also graciously offered a few extra hours for checkout, which made the stay feel even more personal and generous. A special mention to Yeison and Kelly, whose service and attention to detail were truly outstanding. Warm, attentive, and genuinely caring, they made us feel welcome from the first moment and ensured everything was flawless throughout our stay. Lola is not just a place to sleep, it’s an experience. Highly recommended for anyone looking for character, comfort, and top-tier service in Getsemaní.

So, the location is directly in the heart of Getsemani which is really great! Also, the stuff was awesome! I had some complaints but the stuff handled this very professional and they were really sorry about my complaints.

I had some things which I thought for a 5star rated hotel and this high prices was not acceptable. But to be honest: the team/stuff handled my complaints very well and I must value that this was a five star service how they handled my complaints.