Comfort Inn & Suites Plainville-Foxboro

Clean

No hot water

I Liked the size of the rooms. The lady who worked the front desk on our second day was the most kind staff member we encountered.

Cleanliness-- Our first room we were assigned had an unmade bed. The second room we were assigned had terribly sticky floors and it did not seem that the floors were swept or mopped. The final room could have also used a good sweeping mopping. Thankfully, we brought slippers to wear. We were not brought clean towels during our 3 day stay, nor did we have the beds made/room refreshed. Dust collected behind the mounted TV's as well. Upkeep of facility-- The cabinets on the sink were hanging off in each room. The door to the final room we ended up in, had a bathroom door that was missing the piece in the door to fully close and lock the door. Hot water did not get truly hot until the last day, when I took my shower at 5am prior to departing for the airport. We were told that this was due to the amount of guests they had who checked in the night before and the heater needed time to catch up so it was best for us to wait to shower, which is disappointing after a long day of traveling and wanting to feel clean. There were also multiple items I could still see painters tape on from where they painted that item. Overall disappointed in the stay at this facility, as we were there for a wedding and a weekend to refresh and recharge. We only stayed because it was a short stay for the weekend and because we could not afford to purchase another hotel. But, if we had the means we would have left and found somewhere else to stay.

The room was spacious, clean, and well lit. The bathroom water pressure was great, and all the essentials were provided. The hotel was quiet, and it had a pleasant ambiance.

The continental breakfast was disappointing. The bagels were dry; the muffins and bread were stale. There was a container of Quick Quaker Oats on the counter, however; there were no toppings to be added. Apples were the only fruit available.

The complimentary breakfast was great. There were many options and the staff was very helpful! They had just put in a new coffee machine (available 24 hours) which was fantastic! You were able to pick latte, cappachino, Americano, etc. The rooms were spacious and comfortable. Everything was clean. There was a small store with snacks and drinks available (very reasonable prices). Great location to the casino, outlets, and more !

My only complaint is there were some very loud guests who we could hear through one of the nights.

Hotel is clean.

Noisy rooms right on the highway. People smoking right outside the main entrance means you have to walk thru a cloud of smoke to enter the hotel. Hallways smelled like weed at night. Mediocre breakfast. Shower too strong, ran out of hot water. Worse night of sleep in a hotel. Never going back, can't recommend at all.

location to the casino

we didn't have any hot water to take showers