Four Points by Sheraton Calgary Airport

Room was clean. Bed was comfortable and well maintained.

Not many refreshment amenities available for in room convenience. Coffee maker difficult to understand how to use.

Location and room were good

The pool area was not nice

Clean, close to ammenities

The Manager. She was amazing and was very apologetic for all the little things that went wrong or were not right in our room. She personally came and delivered a cot as the Sofa bed was UNUSABLE. She then made another trip as there was No pillows for the Sofa bed or cot. (these should be in the bed in a bag) We liked that there was a sauna, steam room and hot tub at the hotel.

There was not much that we liked about the actual hotel itself. The parking is HORRIBLE, we drive a F350 and there was very little parking. Although if people listened and parked downstairs there might have been more. There was no actual restaurant on site, for a team of 10 U15 and parents is a little inconvenient. Our toilet was not stable, it rocked when you sat on it, not ideal. The sofa bed in the Executive King room was terrible and unusable. The furnace didn't work properly, we set it to 68 and it fluctuated from there all the way to 74 on its own.

I liked the room, it was cozy, perfect temp and clean.

I was a female who was alone, after reading about human trafficking in the elevator I had a very uncomfortable feeling that I wasnt safe.

Convenient location for us. Rooms clean.

High pitched electronic ringing in the room. Restaurant closed for renovations (that’s fair) so they send guests to the nearby sister property for breakfast (also fine) but they give every guest a card with restaurant times for the closed restaurant rather than the open one so we arrived for breakfast after it was over. Talked to 2 front desks clerks who didn’t even say sorry much less make any restitution. They were still handing these cards to new guests the next day.