Las Palmas Hotel by the Sea

Amazing staff, really enjoyed clean room 💫 will stay again😊😊😊

Felt lovely and cosy during my stay had excellent nights sleep I will definitely return here again

In a great spot, everything is in walking distance, with a bar and pool table, room was bang on. Staff are lovely real helpful, Sarah your a diamond all the best to you & Marek will be staying here again

Hotel didnt even answer the phone for us to pay deposits tried taking all the money out my account and never answered emails

Not good

Nice clean room close to the sea. Staff are lovely.

Very awkward parking, wasn’t aware of the 50 pounds in cash upfront for any damages. This was returned on exit, lovely lady in the morning when checking out was very helpful. The room just was so old and needed a lot of work

Never encountered anybody so rude … had to drive around to get a £50 cash deposit as they don’t accept cards. No parking was available. Checking out toook 40 minutes due to the couple who run the place screaming at each other. I ended up with a parking ticket because the lady took so long refunding my deposit, blamed me for checking out at 10am as other guests were also doing so… I’d stood there for time, feel sorry for her husband she was repeatedly screaming at whilst people were sat in reception for over 30 minutes wanting to check out. Avoid this place

Good forcthe price however there was a very noisy guest in which kept me up throughout the night the floors are also creaky but it isnt the hotels faylt they were up until past 1am. The receptionist was very helpful and freidnly also

So when I booked the hotel website said dog friendly .I then arrived and was told it was no longer dog friendly they changed there rules a day before we booked but hadn't put that on the website that they no longer accepted pets .the member of staff was quite rude her exact words to me were I am being forced to let a dog stay that isn't supposed to stay .this made me feel uncomfortable and with someone with autism it made me feel uncomfortable and not welcome.we couldn't go anywhere as we wasn't able to leave the dog in hotel because they wouldn't allow it as in the past they had a problem with another dog .we had to pay £15; for my dog and £50 deposit.that then took away half of my spending money .we had no plug in bathroom we was given a pool ball with a cloth .the bed had lots of crumbs in the bed that we had to shake it the bed .the night time staff was nice .this was a bit disappointing but still enjoyed my time in bp just wouldn't recommend the stay and I wouldn't recommend the hotel