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8.8 / 10 Guest Rating

Wish Serrano Resort

Av das Hortensias, 1480, Gramado, RS, 95.670-138, Gramado, BR

Wish Serrano Resort - main view

About the Property

Discover the perfect getaway at Wish Serrano Resort, where comfort meets luxury in the heart of Gramado.

Unwind and Rejuvenate
Indulge in our full-service spa offering a variety of treatments, including massages and facials, and enjoy our outdoor and indoor pools along with a relaxing hot tub.

Dining Delights
Savory moments await at our four restaurants, including Maggiore Lounge e Bar, complemented by 24-hour room service and a delicious complimentary buffet breakfast served daily.

Modern Accommodations
Stay in one of our 268 beautifully appointed guestrooms featuring minibars and LCD TVs, along with complimentary Wi-Fi to keep you connected during your stay.

Experience a blend of relaxation and excitement. Book your stay at Wish Serrano Resort today!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

1 Double Bed and 1 Twin Sofa Bed258-sq-foot room with a porch/lanai Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Deep soaking bathtub and separate showerPractical - Safe, desk, and phoneComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

24 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Junior Suite

Non-refundable
Breakfast Included
20% OFF$563.34

$450.67

Includes taxes & fees
Junior Suite, Balcony - Photo 1
Junior Suite, Balcony - Photo 2
Junior Suite, Balcony - Photo 3
Junior Suite, Balcony - Photo 4
1/4

Junior Suite, Balcony

1 Double Bed and 1 Twin Sofa BedPorch/lanai with garden viewsLayout - Bedroom Internet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Jetted bathtubPractical - Safe, desk, and phoneComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 3
1 Double bed (131-150 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerDesk

Junior Suite With Balcony

Non-refundable
Breakfast Included
20% OFF$594.25

$475.4

Includes taxes & fees

Guest Reviews

8.8
Excellent137 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the beautiful location.

Categories

Cleanliness8.7
Service9.2
Location9.2
Room Quality8.7
Amenities8.2
Value for Money8.6
Food and Beverage9.2
Overall Experience8.7

Select topics to read reviews

J
JPedro1958brBR
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"O tradicional SERRANO é sempre uma boa escolha"

8.0

Tradicional hotel de Gramado, continua sendo tudo o que foi e é. Bem localizado, proximo ao centro, grande estrutura hoteleira, bom staff de serviços, bom café da manhã, mas o tempo já cobra seu preço, visto que em especial os banheiros já estão velhos necessitando uma atualização.

O banho pela idade dos metais deixa a desejar.

Helpful?
G
GuilhermebrBR
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"Perfeita, porém não há necessidade de oferecer pacotes ou compras de investimento em troca de almoço ou brindes. Transpa"

10.0

Cama confortável, quarto equipado, moderno e aconchegante.

Janela estava com a fechadura quebrada.

Helpful?
C
CarlabrBR
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"Ótimo hotel"

9.0

Hotel muito bem localizado, acesso a pé ao centro de Gramado, excelentes instalações de áreas comuns como piscina coberta e sauna. Ótimo café da manhã super farto.

Quarto um pouco antigo mas confortável. Tv poderia ser smart.

Helpful?
K
KarinebrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Very Good"

7.0
Helpful?
E
EugeniobrBR
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Exceptional"

10.0
Helpful?
L
lucasbrBR
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0
Helpful?
M
MarianabrBR
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Tudo impecável!"

10.0

Atendimento da moça na portaria excelente.

Nada

Helpful?
S
SilvanabrBR
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Exceptional"

10.0
Helpful?
L
LíviabrBR
Verified booking
family_with_children
Standard Room
Stayed in May 12, 2026

"Muito caro pra um quarto mofado!"

7.0

Café da manhã excelente, muitas opções e tudo gostoso. A comida do restaurante Forneria uma delícia e o atendimento também. O outro restaurante não funcionou durante a nossa estadia.

O quarto é péssimo e fede mofo e a limpeza horrível! O tamanho do quarto é bom, grande; tem closet. Mas é antigo! O mau cheiro de moto insuportável. Reclamei pedindo a troca, mas não me deram moral. A concierge queria mesmo era vende “experiências” de férias e eu não caio nisso. A janela do quarto estava imunda, cheia de teias de aranha. Lençóis porosos pq estão velhos. O ar condicionado velho e não ligava. Durante a estadia não limpavam o chão direito. O banheiro então: que nojo! O tamanho bom, mas o chão estava podre, grosso de sujeira. O local do banho não lavaram por 7 dias, estava com cheiro horrível.

Helpful?
A
AndiarabrBR
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Exceptional"

9.0
Helpful?
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