Hawk House

Checked in late as it said 24hr. Restaurant next door had the keys. Then left to let ourselves in. Rooms smelled of bleach and damp. Beds were super cheap and felt like lying on the bare springs. TV remotes were bigger than the screen and needed a PhD in electronic engineering to figure out how to work the remotes including having to swap batteries from one to the other. In the morning we were apprehensive but hungry for breakfast which is advertised as inclusive of the room rate, only to be greeted with a sign saying the bistro is temporarily closed. How convenient. Would have gone to the premier inn a mile up the road if we'd known the inclusive breakfast was just bait. Entirely unmanned and devoid of charm. 4 stars must be referring to the breakfast we didn't get.

Room was changed on the day,and breakfast was cancelled due to chef unavailability.And there were no towels in the bathroom.

On arrival the room was freezing cold as there had been no heating on. Took best part of 2 hours for it to finally warm up. The bathroom heater didn’t work at all so wasn’t pleasant getting in and out of the shower. Went out for the evening to came back to a rapidly cooling room and in the morning it was freezing as they had turned the heating off again. (Beginning of December). The bin hadn’t been emptied and the WiFi and tv didn’t work.

Very quick to assist when requiring assistance when we needed the heating on and another cup. Found the traffic noisy as the double glazing did not keep the noise out very well

Good cheerful professional service from Saed. Room 5 twin room and bathroom were spacious, clean, warm - cotton sheets, bathroom cosmetics - powerful shower and good hospitality tray.

Please put up ' mind your head signs ' in the bedroom and bathroom. Room 6.

Room was a bit tired and needed new furniture, but it was very clean. If road noise affects you ask for a room at the back.Breakfast was brilliant and the young man at breakfast was very friendly and helpful. The location was perfect for the places I planned to visit.

Wry friendly staff. Could have had a fridge in the room though.

The gentleman we dealt with each day was nice and efficient. The room was basic but as we were literally just sleeping there and grabbing breakfast each morning it served its purpose. The room, including the ensuite, could do with an upgrade. Whilst we weren’t there much we couldn’t get WiFi anywhere but either right behind the door to the room or in the bathroom which is quite inconvenient.

The room was clean and a good size, breakfast options didn't offer many choices and the cooked breakfast came with turkey bacon instead of normal bacon was still nice if on the small side