Comfort Inn Blackpool Gresham

Lovely stay here with my family, they couldn’t do enough for us. Lovely friendly team. The bar man last night was amazing went above and beyond for the kids and also made lovely cocktails. Thank you

The location is excellent and literally next to the Winter Gardens. Parking is available for £16 for 18 hours in the car park literally in front of the hotel. We arrived to check in at 3pm and by 4pm we had left. The lady and younger shaved head guy on reception were lovely, we were given our room, number 30 and went up. Upon entering the room it smelt horrific of poo. The toilet was splattered with faeces and because it was in like a cupboard with no windows it was impossible to get rid of the smell. We had asked for a return room (birthday treat) and the furniture was cheap chipped and shoddy. The view was of the back of the building, which needs a good clean and the windows need a wash, we asked to change rooms and was given room 37. The room smelt fresh, and things were much better until we looked closer. The window ledge was disgusting, so were the skirting boards. We then looked in the bathroom and was greeted with the ceiling literally covered in mould. The bathroom resembled something out of the 1980’s, green bathroom suite, scruffy, and the most dust I’ve ever seen on the pipes behind the sink and toilet. We asked hotels.com to move us, they contacted the owner ? , and he gave us 3 minutes to get checked out and out of the property. The older guy, assistant manager/ owner whatever he is, needs customer service training asap, he was unwilling to change our rooms again coz I’d find fault in any rooms apparently. Well I wouldn’t if they were clean and acceptable!!

Staff - fabulous, helpful and friendly. Spotlessly clean hotel. Some rooms have been refurbished but ours was one of those not done yet so decor and fixings were dated but clean. The room was cold even with the radiator on but they must know it’s a problem because there was a fan heater which soon warmed the room up. Comfiest bed I’ve ever slept in and the pillows were ace too. Had a wonderful night’s sleep as the room was very quiet. Spotless bedding and towels. Loved it. We’re already planning our next stay.

Stayed here on the lead up to Christmas as we had a theatre trip at the Winter Gardens booked. The location was absolutely perfect - a 4 minute walk. I was very pleased with the rate, which was reasonable. We used the car park opposite, which cost £16 for 18 hours, which again, I thought was reasonable. The hotel was very welcoming and the staff we came across were all friendly. We (family of four - one adult three children) stayed in a family room (sleeps 5) which was small but functional. It was nicely presented and everything was clean and I was pleased to find coat hangers in the wardrobe as there is nothing more annoying than not being able to hang your clothes up! The communal areas were all nicely presented and clean. The breakfast was good and the service was friendly. All in all really happy with my stay here and would definitely book again.

Enjoyed our stay the hotel was warm and clean the staff were great and the breakfast was excellent

Good standards. Breakfast very hot and appetising.

Comfortable hotel, no frills but clean and tidy. Really friendly staff. Good location with everything in walking distance

Excellent for the price. Clean. Comfortable beds. Hot shower. Friendly staff. No noise in evening.for the price cant complain

I was meet by a professional and friendly staff who gave me my room number and let me know if there was any thing I needed just ask and also if there was any ploblems .When I was in my room there was a easy to read book that had all the information about my stay. The staff to keep me comtable were really excellent at they job well done. I had a great time with enough privacy.

The hotel is apparently in the process of being refurbished however, we were unlucky and were in a room that was small, cold, noisy and unloved, and the stairs and hallways were just the same. The only way to get hot water was to leave the shower running for 10 minutes and then it only came out at a dribble. Location-wise, it was great!