Arc-en-Ciel Gstaad

This is my second time staying here. I love it. The Staff is amazing.

We came to Gstaad to celebrate a birthday event with friends. This hotel was on their list of "recommended" hotels. Nice smiles at reception and friendly introduction, but a hotel lives from hard and software. Here the hardware is totally deficient. Superior room, the most expensive room category before the suites. Motel-like room, Ikea style furniture, miniscule bathroom and a fabulous view on the parking lot. Ground floor terrace. Main street to the ski lift. Without drawn curtains and sitting in the dark, everybody can look straight into the room. This is the worst reality check I have encountered in my 60 years of worldwide traveling. No, absolutely no relationship with the website. Either we have been ripped off and we received a massive downgrade or the website is a total scam. Uncomfortable beds and badly isolated walls. We are counting the hours to be able to leave this place. Stay away

Sehr freundliches Personal Gutes Frühstücksbuffet

Upon arrival to Gstaad train Station, our hotel was waiting to pick us up. The hotel is a little off the beaten path (not within the promenade) but is about a 10-15 minute walk to the promenade. Our room was clean and quiet and hotel staff were friendly and caring. A big ‘thank you’ to Ferran and Francesco!

Great service, hotel is nice and very good to take!

My room was located at the side of the hotel, overlooking the river. It was delightful to open my balcony door and hear the sound of running water filling my room (to be clear it was the sound that came into my room, not the water itself). Inside, the room was spacious and had a style sitting somewhere between Scandinavian and Swiss alpine. The hotel is on the edge of town and provides ready access to the surrounding countryside, including a pathway by the aforementioned river. I had both lunch and breakfast at the hotel restaurant. The food and service were good and there is a nice outdoor area to dine in, weather permitting. All of the staff that I encountered at the hotel were professional and welcoming. All in all, I had a very pleasant stay in charming Gstaad.

Lovely property and great staff. There is a bus stop near by and they also help shuttle you to the Gstaad train stop. They have a lot of small touches that you don’t find often these days (like in room breakfast option, water and nuts upon arrival. Would stay again for sure!

Lovely comfortable stay here. Had my favourite pizza in the restaurant. We are travelling with a dog who was made very welcome with a mat, dog bowl, ball and treats which was a lovely gesture. We will be back. We have stayed here several times.

Lovely spot in Gstaad - very friendly service and great location

It was just OK, breakfast and spa below average for a nice hotel and quite expensive. The first room they gave me didn’t even have a working shower…and no view. Then they changed to a better room but it was just not too good for the price