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8 / 10 Guest Rating

Best Western Hotel Austria & Spa

20 Bis Place Massenet, Saint-Etienne, 42000, Saint-Etienne, FR

Best Western Hotel Austria & Spa - main view

About the Property

Luxurious Spa Experience
Indulge in a relaxing treatment at the full-service spa to rejuvenate your mind and body.

Convenient Amenities
Enjoy a variety of amenities such as a snack bar, business center, and 24-hour front desk for a comfortable stay.

Prime Location
Located just a short walk away from popular attractions like Musée des Beaux-Arts and Musée d'Art Moderne de Saint-Etienne.

To book your stay at Best Western Hotel Austria & Spa and experience luxury and convenience in Saint-Etienne, contact us now.

Facilities & Amenities

Full-service spa
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Full-service spa
Smoke-free property
Snack bar/deli

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 Queen Bed, Non Smoking - Photo 1
Standard Room, 1 Queen Bed, Non Smoking - Photo 2
1/2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen BedEntertainment - 40-inch LED TV with cable channelsFood & Drink - Coffee/tea maker and free bottled water Bathroom - TowelsPractical - Safe and phoneComfort - Air conditioningNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningBottle of water

1 Queen Bed Non-Smoking Standard Room Courtesy Tray

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$163.46

$130.77

Includes taxes & fees

1 Queen Bed Non-Smoking Standard Room Courtesy Tray

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$209.03

$167.22

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking (Twin bed on request) - Photo 1
Standard Room, 1 King Bed, Non Smoking (Twin bed on request) - Photo 2
1/2

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

1 King BedEntertainment - 40-inch LED TV with cable channelsFood & Drink - Coffee/tea maker and free bottled water Bathroom - TowelsPractical - Safe and phoneComfort - Air conditioningNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningBottle of water

1 King Bed Non-Smoking Standard Room Courtesy Tray Twin On Request

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$186.26

$149.01

Includes taxes & fees

1 King Bed Non-Smoking Standard Room Courtesy Tray Twin On Request

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$231.83

$185.46

Includes taxes & fees
Superior Room, Multiple Beds, Non Smoking - Photo 1
Superior Room, Multiple Beds, Non Smoking - Photo 2
1/2

Superior Room, Multiple Beds, Non Smoking

1 King Bed and 1 Twin BedEntertainment - 40-inch LED TV with cable channelsFood & Drink - Coffee/tea maker and free bottled water Bathroom - TowelsPractical - Desk, safe, and phoneComfort - Air conditioningNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningDeskBottle of water

1 King 1 Single Non-Smoking Superior Room Mini Bar Courtesy Tray

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$262.16

$209.73

Includes taxes & fees

1 King 1 Single Non-Smoking Superior Room Mini Bar Courtesy Tray

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$307.71

$246.17

Includes taxes & fees
Standard Room, 1 Double Bed, Non Smoking - Photo 1
Standard Room, 1 Double Bed, Non Smoking - Photo 2
1/2

Standard Room, 1 Double Bed, Non Smoking

1 Double BedEntertainment - 40-inch LED TV with cable channelsFood & Drink - Coffee/tea maker and free bottled water Bathroom - TowelsPractical - Safe and phoneComfort - Air conditioningNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningBottle of water

1 Double Bed Non-Smoking Standard Room Courtesy Tray

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$163.46

$130.77

Includes taxes & fees

1 Double Bed Non-Smoking Standard Room Courtesy Tray

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$209.03

$167.22

Includes taxes & fees

Guest Reviews

8
Excellent25 verified reviews
AI Summary

Guests highly rate the welcoming staff and frequently praise the clean and well-equipped rooms.

Categories

Cleanliness7.3
Service9.3
Location8.8
Room Quality6.3
Amenities8.3
Value for Money8.3
Food and Beverage7.3
Overall Experience8.3

Select topics to read reviews

S
Sandra
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Très bon hôtel "

10.0

Tout le monde est très accueillant. Bien placé, chambre propre et bien équipée. Je recommande le restaurant

Helpful?
A
Alison
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

10.0

Great staff service from all the family

Helpful?
A
Antoine
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Good"

6.0

Une super réception, mais énormément dessus des photos a la réalité.. Impossible de s'asseoir sur le toilette trop serré dans la salle de bain. La douche pas de pression et des fuites enormes sur la colone de douche. Le petit déjeuner laisse à désirer.

Helpful?
D
Djailani
Verified booking
Standard Room
Stayed in Jun 23, 2025

"Excellent"

8.0

Un séjour mais sa va

Helpful?
P
Peggy
Verified booking
Standard Room
Stayed in Jun 19, 2025

"Exceptional"

10.0

Bel hôtel, il reste cher pour le lieu et l'emplacement, mais belle surprise et belle decouverte de son restaurant. Pour le prix j'aurai prefere avoir un spa gratuit. 30€/personne c'est abusé.

Helpful?
M
Michel
Verified booking
Standard Room
Stayed in Apr 11, 2025

"Excellent"

8.0

Tres bon accueil

Helpful?
S
Sandra
Verified booking
Standard Room
Stayed in Apr 11, 2025

"Excellent !"

10.0

Hôtel parfait ! L’accueil est excellent. Chaque personne est très agréable. Les plats au restaurant sont très bons donc je mange sur place à chaque fois sans hésitation. Parking au pied de l’hôtel quand il y a de la place. Les chambres sont à la hauteur du reste. Merci

Helpful?
N
Nicolas
Verified booking
Standard Room
Stayed in Mar 25, 2025

"Good"

6.0

Très bon service et accueil seul bémol les wc sont dans un espace tout simplement beaucoup trop étroit !

Helpful?
M
Matty
Verified booking
Standard Room
Stayed in Mar 25, 2025

"Bonne surprise"

10.0

Chambre très propre, bien agencée, confortable et petit déjeuner très complet et joliment présenté ( brochettes de fruits frais etc).

Helpful?
I
Ilima
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0

Très bonne accueil et tout et parfait

Helpful?