Villa Rose Hotel & Spa

Very friendly staff, good food, clean room

Staff were amazing

All ok but wanted to check out later as elderly mum couldn't sleep, the receptionist was reluctant to accommodate us, that is fine but be nice please, just a little empathy would have been great. Moved to Jacksons,staff were absolutely amazing. Bojo at reception was exceptional.

Our room was clean and renovated. The restaurant had very good food and a variety on the menu. The location was a little different but there was parking at the rear.

Overall an okay stay but the room was stuffy and hot. Could be improved by a fan. The property/building wasn't in the best shape. Staff were overall very friendly.

Room was extremely warm with no aircon. Plumbing system kept us up all night as whenever any room near us flushed a toilet, it caused a 60 second fighter jet sound in our room. Doors at the end of corridor and in room next to us lacked a soft close - instead they slammed shut and at all hours of the night which led to 2 sleepless nights. Asked for a mud treatment at 4pm and was practically laughed by 3 staff members at the reception saying the spa closed at 5pm and there was ‘no chance’ even though it was vacant for our entire spa visit. I did receive a great Swedish massage from Naiomi. Over all, very poor. Unfortuantly will not return.

amazing service, and took care of my laundry needs on short service.

Very professional staff and good amenities

T

Parking is an issue. Google maps needs to be updated to alternate route to ebter back of hotel parking!