Iberostar Selection Bávaro Suites - All Inclusive

When I checked in to this resort , I was given a room but the min I opened the door there was already 3 ladies were in the room . I went back to the hotel and he gave me another room . The AC not working And we changed room again . The restaurants has no AC at all . The Buffett is good . The French cuisine no good . The young lady her name is Narobi she is very good and efficient. The hotel shuttle from our room to the restaurant is very good

Staff was always willing to help. Place was clean and great dining options Good room service. Room was comfortable and clean.

Worst vacation ever!!, first night my husband took a shower and the water ran all the way out into the hall, so he had to use towels to clean it up and to stop the water from running out the shower. The room was very hot and the fridge was not working well, the beverages were barely cold. Stayed in that room(1237) for 2 nights then we moved ourselves to another room(1304)after lobby failed to get air and fridge fixed as promised after my husbands complaint.The air in the second room was just a little bit better fridge still seemed not to work as well.Next day went well and was glad we had our room changed but had to keep ordering ice to keep our drinks cold.The next day we went to the pool upon returning to room our door was wide open with the toilet detach from wall (says they're doing work to bathroom downstairs)we than called front desk to put complaint in and asked for a supervisor to come to room to show what was going on as well; his name was Francis and said he would send complaint to lobby. Later on that day we're getting ready to have dinner the lights went out for 20 mins so we left out room to see if it was the whole resort but it was only our room! As we were going downstairs notice maintenance man coming out of electric room. We went to lobby and spoke w/ head supervisor ensured she would have all construction stopped but next morning was woke up by more noise. Next day lights went out again, We were all eaten up by bugs by end of trip! Food was not good Very sad

Un hotel en muy malas codiciones y el perosnal no es nada a lo que es el servicio de RD solo 3 personas ayudron a que pasarmos bien nuetra estadia fue una desepcion total

My wife and I Loved everything about the property!

The property is beautiful ,the staff was excellent and the food was good I didn't like my room it looked like they had done repairs to it but did a sloppy job.

Beautiful large property with very friendly staff. Rooms are large and comfortable. The buffet is exceptional good.

Had to wait for drinks at restaurants too long. Almost finished with meals before drink arrived. Grounds where beautiful buy rooms need better maintenance. Air conditioning is rooms was subpar.

Incredible experience from start to finish! Great resort, food was amazing and the staff were very good. We will definitely be going back!

Beautiful property and very friendly staff. We love the buffet food.