Hotel Andalucia Golf & Spa Tanger

The wifi did not work for 3 days in room 315. They sent a tech person to fix it twice and it cut off after 5 mins of fixing it. The hotel is dirty, and there were ants in the room and the balcony light was not working. In addition to this, i had the worst check out experience in my life at this hotel. The manager stopped me at check out to tell me that a shower towel is missing and that i am suspected of taking it. A dirty shower towel, that i left in the room yesterday morning was taken by the cleaning staff. He stopped me at check out to check the room and my luggage if i took it and i had a train to catch in a few minutes. He obliged me to go to the room and look for it and open my luggage to check. After he checked and didnt find it then he let me out. This is the worst treatment i have ever recieved at a hotel ever. I expected a 5 star treatment but this hotel is not even 1 star worthy. The manager who is there at night to morning was disrespectful and irresponsible.

I went with my partner.For the most part it was a decent hotel.I found the staff very helpful and polite,they even stopped the traffic to let me cross the road(busy street outside).loved the pool too.there are restaurants close by (try farahs down the road, BEAUTIFUL SHARWARMAS AND PIZZA).Close links to the train and coach station.The WiFi was hit n miss.The staff tried their best to sort any issues i had and were mostly successful.We will be returning again this year.

Chambre propre et spacieuse, personnel accueillant et souriant. Petit déjeuner très médiocre. Je ne conseille pas la demi pension, puisque y’a pas de buffet. On vous propose 2 menu et la qualité de ces menus est médiocre. On dirait une cantine, même le cadre du restaurant, une salle avec des poutres et sans déco.

me encantoooooooooooo jajaja felicidades a todos el equipo del hotel ... ahorre mucho para poder venir a marruecos y ha sido la mejor experiencia de todas un saludo

Check in was smooth. It's situated far away from the city in a remote location. The nearest restaurant is 3.5 -4 kms away. Taking a taxi is a no-no, as the only language spoken here is either French or Arabic, with which we are not conversant. So you have to have your lunch/dinner in the overpriced restaurant of this hotel, and the menu is extremely limited. When we went to our room, although it was serviced, but there were no towels or toiletries. Repeated requests to the reception got us the requisite towels after around 3-4 hours. The same thing happened on the next day. At least, 4 calls to the reception and 3 visits to the room service personnel got us the towels after 3 hours. Next, can you believe that a 4-star rated hotel doesn't provide tea, coffee or even an electric kettle? Surprising, isn't it? The wifi is literally non-existant. Now the good things, large room, comfy bed, but very poorly illuminated. The best part of this hotel is it's breakfast, which is very good.

Was great for the Price excellent

Going back again

Je recommande cet hotel pour les gens qui cherche le calme et la tranquillité. Personnel sympa et à l'écoute,petit déjeuner copieux. L'hôtel n'est pas loin du centre ville 10minutes en voiture. La chambre est spacieuse avec une vue sur la forêt.

gutes Hotel, tolle Anlage, etwas ausserhalb der Stadt, die man aber mit dem Taxi problemlos erreichen kann

Between pleasure and work, I stayed over 200 hotel and this one is one worst or might be the worst hotel. We had two rooms and many issues to even list them. - First room had strong cigarette smell, second room winded up having numerous other issues. - Our room was on first floor with door to balcony door not closing. - Safe not working, they just swapped safes which are not even mounted or secured - AC not working, room was very hot and had to open balcony door to cool the room. - WI-FI was non existing - After 3 hours staff gave up and offered to switch room again. Only good thing was breakfast was decent with decent choices. Stay away if you can, we had no choice since we were in a group tour with no mode of transportation.