Hotel LIVVO Risco del Gato Suites

The room was more than outdated, it was disgusting. There were a couple of poison bottles waiting for us when we arrived. In the evening we realised why; cocroaches started to appear. We slept (not) with the lights on and checked out the next morning. We had booked the rooms for 5 nights but spent the rest 4 in another, much nicer, accommodation. We can, under no circumstances, recommend this hotel to anyone. The staff was clearly aware of the problem as they didn't try to change our minds at all.

Beautiful small resort, amazing views from our terrace, quiet and relaxing, delicious food and amazing people. They even send me a bottle of champagne for my birthday which was a very kind and unexpected gesture, very nice surprise.

No complaints.

Überschaubare Größe des Suite-Hotels, geräumige Suiten, interessante, ebenertige Architektur, Nähe zum Strand, großer, sehr schön angelegter Garten, Freundlichkeit des Personals, gründlicher Zimmerservice, gutes Frühstück mit reichhaltiger Auswahl

Die Buchung einer Massage hat nicht geklappt, die Buchung ist umständlich, da die Fachkraft von extern kommt, das Haus ist in die Jahre gekommen, teils unprofessionell durchgeführte Schönheitsreparaturen

Absolutely fabulous - helpful and kind staff.

Nothing.

Room was very good equipped, little bit older but ok. Breakfast was great. Ladies at the reception were nice and polite.

You won't even get free water. Everything is paid for.

Frühstück war gut und ausreichend, abwechsungsreich Die Zimmer groß, geräumig, viel Platz, gute Betten tägliches Zimmerservice Super Pool wunderschöner Strand, allerdings etwas weit zu gehen

keine Verpflegungsmöglichkeiten in der Nähe, Restaurant öffnet erst um 19h, ich hätte mir eine Poolbar mit Imbiss und Getränken gewünscht (aber so haben wir wenig Geld ausgegeben) Eine kleine Kochgelegenheit im Apartment wäre fein, um wenigstens 2 Spiegeleier und Salat zu machen Zum Strand etwas weit durch unschönen, schmutzigen Parkplatz

After dinner at the hotel restaurant the 13/10/25 , I suffered severe vomiting all night. Around 1 a.m the 14/10/25. there was no staff at the reception, and the emergency number didn’t answer despite multiple calls. I had to call a private medical service and was taken to the hospital (injection, IV fluids, observation). I have the official medical bill (€735) and prescriptions as proof. The hotel director refused any responsibility, merely admitting there was a KNOWN “phone issue”. To make things worse, everyone at the hotel already knew the phone line was out of service, yet no measures were taken. This hotel is mostly filled with retired guests enjoying their holidays, many of whom are elderly and could need urgent medical help at night. The fact that there is no functional emergency system or staff on duty overnight shows an unacceptable level of negligence and zero sense of responsibility. The director even suggested I might have been pregnant, as if that could explain endless vomiting — honestly, if I had been, I would have vomited the fetus too given how violently I was sick. That alone shows the complete lack of compassion and professionalism from the management. No empathy, no help, no safety. ⚠️ Strongly do not recommend this hotel. I have filed an official complaint with the Cabildo de Fuerteventura and the Government of the Canary Islands. 👉 I am willing to provide full medical evidence to any authority who wishes to verify my statement. (Stay in October 2025, at Risco del Gato Suites)