Sheraton Hohhot Hotel

ロケーションも良いし部屋も広いし ただしフロントの対応良くないです、仕事をしながらスタッフ同士で世間話をしたり、並んでるお客様の順番も聞かずに、適当に対応をしている、レベル低すぎわ

房間很舊, 特別是廁所, 有水漬, 雲石邊的膠裂開有污垢。 房間沒有冷氣, 調到冷風16度, 房間還是28度, 而且非常嘈, 晚上完全睡不好。 到了早上八點多開始, 就不斷有人沒有經過同意進入房間,第一次是問我要不要打掃, 再來是有沒有衣服要洗, 11點就進來問什麼時候要退房, 直到我發火叫他不要再進來了他才沒有再進來, 非常可怕。退房時跟前台反映, 也只得到一句不好意思就不了了之。 最後, 過了幾天發現, 酒店在我信用卡扣掉467元人民幣, 我是5月7號入住的, 我經過hotels.com聯繫酒店, 但酒店到現在還沒有回復。

Starwood really needs to get their quality control staff on site asap because the Chinese idea of maintenance and upkeep is vastly different than the rest of the world. In other words, "people don't do what you expect, they do what you inspect". While still a Starwood property, it's slipping fast with regards to basic upkeep of details. The staff were exceptionally nice however. My biggest beef was with the AC settings. For some reason, China has issues with AC and determines what people should set their AC to. If you are lucky, you can get it down to 24 celcius - this Sheraton was NO different in the four rooms I used.

I stayed for a week on business and this hotel can compare with any high class hotel across the globe, great service, comfort and accommodations

Had to call maintenance due to the shower handle being stuck. No hot water. Room interior was about 15+ years old.

I stayed at the Sheraton while in Hohhot on business. Great hotel and great service.

Reception staff cant explain themselves in english for standard procederes.

it is very nice, clean and comfort, it is perfect place to stay if nothing to do in such cold winter time.