Medina Belisaire & Thalasso Hotel

Water runs out of the bathroom tub. Management was notified and they quick to check what was wrong and the quick fix they perform did not solve the problem. Room cleaning was not done timely and I had to call each time it was still not done before 2 PM. Food was average for a 4 star hotel. Not enough variety. Did not ever serve shrimp or salmon during the whole week we stayed there. For a place on the Mediterranean coast, not serving shrimp or salmon is not normal

Hotel a decouvrir

A 4 star for a 4 star...which is much more a 3 star. Staff are friendly, but laid back. If you manage to get their attention it'll still take 10 mins to get you a drink. The animation team are constantly working, long hours from sun up for breakfast to after sundown and closing shows. 8am to 11pm. Got to hand it to them. Amenities need updating, as do rooms. Our shower drain was blocked when we areived, meaning an 11pm flood! Maintenance areived within 5 mins, and a cleaner 10 mins later. Great service...but after the fact. Beach is a few mins walk down a dead end street, so very quiet. Beach is busy though

We had booked a triple room for 3 adults for 2 nights. We were allocated a suite which sounds great only till you use the room. The shower flooded every time we used it and every time it needed cleaners to come which was very inconvenient. The locker in the room needed changing 3 times as none worked. When we called the manager, we were made feel that we should feel thankful that we were given a suite and that lockers were never originally for the guests. The cleaning staff knocked at 8am and entered the room without waiting for the answer which was very embarrassing. There were cockroaches in the bathroom and in the bedroom. We had opted for B&B only. This place seems to cater for more all inclusive, hence we were not given any wrist band. The manager at the end decided to offer us a free meal and when we went to get the food, we were asked so many questions and made feel very uncomfortable. We message was a waste of money. The location is not great, very isolated and away from everything else. Will not recommend - the hotel, the staff and services are poor. There are many other places near by which looked great with central location.

Sehr freundliches Personal, alles tiptop!

Great service good food

Tres bon service satisfait

Avoid staying at this property! I wanted to change my dates of stay, so the hotel promised me that if I cancelled and then rebooked for a different date they would refund my original stay as they do not offer free cancellations. This was a lie and the hotel never refunded me or responded to the countless phone calls and emails Expedia sent on my behalf. They are looking to scam guests. As well, the hotel room was outdated, smelled of cigarettes, and was falling apart. The staff were rude and the food was average at best. Book elsewhere.

Amazing little gem perfect for a getaway. Think all you need resort with direct access to a safe and clean beach. You won’t need to leave the property. The team has great day package getaways also.

Personal war sehr freundlich bis auf 2 Leute wo ich leider die Namen nicht mehr weiß.Der eine an der Rezeption Wollte andauernd mir was verkaufen was ich nicht wollte. Ansonsten angenehmer Aufenthaltn Das Hotel an sich bräuchte aber eine Renovierung in den Zimmern. Fliesen waren bisschen locker, alte TV Geräte, alte Lampen und auch alte Betten.