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8.4 / 10 Guest Rating

Hope Lake Lodge & Indoor Waterpark

2000 NYS Rt. 392, Cortland, New York, 13045, Cortland, US

Hope Lake Lodge & Indoor Waterpark - main view

About the Property

Spa Services and Ski-In/Ski-Out Access
Indulge in massages and body treatments at the spa before making the most of ski-in/ski-out access and two indoor pools.

Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, an arcade/game room, and a ski shuttle for easy access to the slopes.

Dining and Accommodation
Dine at Acorn Grill or opt for room service. Relax in individually decorated guestrooms with fireplaces, kitchens, and premium bedding.

Book your stay at Hope Lake Lodge & Indoor Waterpark for a luxurious getaway in Cortland!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from noon to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Highfalls Suite (Waterpark Access Additional) - Photo 1
Highfalls Suite (Waterpark Access Additional) - Photo 2
Highfalls Suite (Waterpark Access Additional) - Photo 3
Highfalls Suite (Waterpark Access Additional) - Photo 4
Highfalls Suite (Waterpark Access Additional) - Photo 5
1/5

Highfalls Suite (Waterpark Access Additional)

2 Queen Beds and 2 Queen Sofa Beds979-sq-foot individually decorated room, balcony with mountain views Layout - 2 bedrooms, dining area, and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - 32-inch HDTV, cable channels, and DVD playerFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioningAccessibility - Wheelchair-accessible vanity height (inches): 30Need to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

91 m2
Sleeps 8
2 Queen Bed (150-160 cm wide)
2 Sofa bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerDesk

High Falls Suites

Non-refundable
Room Only
20% OFF$657.43

$525.94

Includes taxes & fees
River Rock Suite (Waterpark Access Additional) - Photo 1
River Rock Suite (Waterpark Access Additional) - Photo 2
River Rock Suite (Waterpark Access Additional) - Photo 3
River Rock Suite (Waterpark Access Additional) - Photo 4
River Rock Suite (Waterpark Access Additional) - Photo 5
1/5

River Rock Suite (Waterpark Access Additional)

2 Queen Beds, 1 Queen Murphy Bed and 2 Queen Sofa Beds1108.7-sq-foot individually decorated room, balcony with mountain views Layout - 2 bedrooms, dining area, and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - 32-inch HDTV, cable channels, and DVD playerFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioningAccessibility - Wheelchair-accessible vanity height (inches): 30Need to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

103 m2
Sleeps 10
2 Queen Bed (150-160 cm wide)
1 Murphy bed (150-160 cm wide)
2 Sofa bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerDesk

River Rock Suites

Non-refundable
Room Only
20% OFF$657.43

$525.94

Includes taxes & fees

Guest Reviews

8.4
Excellent164 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good location.

Categories

Cleanliness7.8
Service8.8
Location8.8
Room Quality8.2
Amenities8.3
Value for Money8.3
Food and Beverage8.7
Overall Experience8.3

Select topics to read reviews

C
Crystal
Verified booking
family_with_children
Standard Room
Stayed in Jul 19, 2025

"Exceptional"

10.0

Gorgeous property! Room was perfect and clean. I felt safe alone with my child. Definitely will be back

Helpful?
C
Corina
Verified booking
family
Standard Room
Stayed in Jul 10, 2025

"Excellent"

8.0

Overall the stay is okay

Helpful?
P
Peter
Verified booking
family
Standard Room
Stayed in Jun 30, 2025

"Good"

4.0

Way overpriced for what the hotel offers

Helpful?
H
Heather
Verified booking
family
Standard Room
Stayed in Jun 29, 2025

"Excellent"

8.0

Very nice place. Room was nice & spacious. We loved the outdoor pool, hot tub & restaurant across the street!

Helpful?
A
Aliaksandra
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Excellent"

8.0

Only minus was,we didn’t had hot water in a room other things was excelent

Helpful?
M
MICHELLE
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Exceptional"

10.0

Beautiful area, the only improvement Id make is having staff to clean up common areas on busy weekends. But thats more on the guests that are slobs. Staff are kind and always smiling, property is fantastic!

Helpful?
L
Lori
Verified booking
family
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0

Great place for a quick family getaway.

Helpful?
A
alyssa
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0

Excellent

Helpful?
A
Alexandre
Verified booking
Standard Room
Stayed in Jun 15, 2025

"Exceptional"

10.0

Great place to stay

Helpful?
J
JASON
Verified booking
Standard Room
Stayed in Jun 14, 2025

"Good"

4.0

We were so excited to visit the lodge. Until we got there. Let’s start off with… The water park opens at 4pm!!! I booked it for my kids!!! Are you kidding me? Next, the restaurant was closed 2.5 of our 3.5 day stay. If you don’t know-it’s the ONLY restaurant on the property which is located in the middle of nowhere! We showed up to the bar to order from the limited menu but they were 5 minutes from shutting down , and the cook had left! It was 8:55pm on vacation. Then, the lady told us they open back up at 10p for a couple hours but guess what? That late night menu has like 6 gross things on it. The next day we booked a spa appointment online. Then, when we showed up, they told us that they didn’t know anybody scheduled anything and so they sent everyone home!! To top it off we drive to Cortland. They literally close all the restaurants at 9pm! We barely made it in into a pizza place that closed at 10p for them to tell us that most of the menu is not available because it’s in the freezer. They are stuck in 2020 and refuse to change. The only good thing about the trip was some hiking in Ithaca. The city of Skaneateles was so cute but FULL of pride flags. No thank you. It felt gross there. Especially to see a Pride flag in front of an Episcopal Church. I thank God we live in the beautiful state of Florida. This entire area does not suffer from working too hard or wanting to rank highly on customer service. They should put a sign out that says “tourists don’t come.”

Helpful?
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