Holiday Inn Birmingham Bromsgrove by IHG

Good location for our trip. Welcoming of dogs

Nowhere to hang wet towels to dry

I didn’t

Noisy

Location

Small room

Room

WC was very close to sink- very cramped space

Convenient, comfy bed . Room well equipped and quiet

No staff on reception when I arrived. Had to stand and wait. Pleasant when she did come out. I departed early at 6am but the staff member was unfriendly and disinterested. No smile

From the minute we arrived every member of staff was so helpful and professional. They couldn't do enough to welcome us and make sure our stay was perfect in every way. Very relaxing and comfortable for a large family gathering to celebrate a special birthday. Nathan and his lovely colleague on the bar were so welcoming and helpful. As was the manager and reception staff. You can not fault this hotel in any way. Thank you 😊 see yiu again next year!

The staff were lovely. Accommodated our dinner in the bar to watch the football. Food was fresh and not rushed which was enjoyable and service was immaculate. Breakfast options were brilliant too and varied. The room was clean and comfortable. The bed was also lovely and can’t really complain about the facilities. It’s a lovely hotel.

We would have liked a warning that there was an event on that evening. It was extremely loud and our room faced over the courtyard where it occurred. It was a comedy performance which went on for a couple of hours and this did cause us a lot of disruption when trying to wind down. We would also appreciate people being more aware of how loud they are, especially coming back to their rooms at antisocial hours. It should be enforced that when returning to your room to make sure you aren’t causing significant disruption to others which did occur multiple times. It sounded like someone tried to get into our room as well when drunk which was unnerving. There was also a lady who made it known to the bar that she was highly contagious with a sickness bug and then continued to order food and sit with their large group who were all coughing the next morning. Sadly others let the stay down.

Loved the staff always nice and polite Loved the food very nice and plenty Clean bar food areas Bed comfortable Love the hotel always nice and always return Great value for money and we even recommend friends of ours that have come too and enjoyed the stay and said they would return.great having pool sauna steam jucuzzi too. Love seating areas with large tvs too in bar areas and outdoor when warmer weather. Fab hotel

Was a noise at 3.30am sill hear at 4.30am was like a washing machine on spin so didnt sleep well.