Hardwicke Hall Manor Hotel

Friendly efficient staff

Great location for visiting family in Hartlepool. Excellent food and very comfortable room with excellent facilities.

N/A

The breakfast was good other than that it wasn't a pleasant stay.

The staff were generally unhelpful. The building is old and the rooms and bathrooms are dated. The floors creak throughout the building. I arrived very late and had to wait until a member of staff woke up and came to answer the door. The beds are ok but the pillows and duvet were very light and didn't offer a good night sleep. I think I would choose a larger chain during my next stay.

The staff are lovely and friendly 😊

The bed was uncomfortable and the shower had no water pressure.

Great food and service.

A bit old fashioned for some but we like that

Looks beautiful. Great setting. Friendly staff.

Rooms and stairways needed tlc. King bed was just two singles pushed together. Hot water took ages to appear. Water pressure was very weak resulting in poor shower and extremely long wait to fill bath.

The staff were friendly. The location was ideal. The building in itself looked lovely but the feel is very much a hotel time forgot Breakfast was also nice.

Every step the floor creaked, the floor boards were uneven. The shower made an awful high pitched noise when using it. The hot water was scolding hot which burnt my husband there was no sign to say be careful. Not sure if it was because it hadn't been used for awhile but there was also a strong egg smell when using the bathroom for the first couple of times. And lastly the bed was a divan base, very soft mattress with a wooden bed frame from a completely different bed around the base. When sitting up the head of the wooden frame broke, I had to put it back together the remaining frame was very flimsy, not really sure what the point was. Our room was at the bottom of a set of stairs so very noisy and did not feel like a private room.