Rodeway Inn Syracuse Carrier Circle

We got lost and it got dark we had to get a different hotel! We’re in our 70’s and can’t drive at night! Came I get a refund??

Dirty bathrooms not clean hair all over. Horrible experience

Smell bad like curry

Location was good

Building was very run down.

Dirty and smelly lobby and room.

Nothing

People hanging out in hallway drinking beer and playing music till 2 am staff did not take care of it will never stay there again and I will tell people to avoid this hotel it is pathetic

We are disabled and were made to get a room upstairs. We had to walk up stairs and bring our walkers and bags. The staff was rude they laughed at us when we asked for a lower room That was Friday. We booked through Expedia Regardless of how booked the desk clerk should have taken one look at us and gave us better accommodations We were forced to bring our walkers up and down . They had no elevator. Saturday the desk clerk was a very rude woman who embarrassed us in front of other guests by demanding very sternly very accusatively “what’s your room number” “excuse me what room number” My party was very offended we demanded to speak to the owner on the telephone and were rudely told that Mr Patel was not available. It was early Saturday night. Other guests were having a very loud party with loud music with loud arguments with loud voices that lasted into wee hours of the morning. The desk clerk did not care when we reported it. We were woken up at 7am We were forced to turn our air conditioner on so we could get back to sleep. I am never stepping foot in your hotel again Mr Patel. Neither Yourself nor your rude staff don’t have any regard for individuals with physical disabilities. You should not represent choice hotels nor the Rodeway brand. I have no desire to speak to Mr Patel nor any of his representatives. For any apologies nor explanations. We spent good money to stay at your hotel and were very rudely disappointed. Give up this franchise.

This was a very unsanitary room with roaches that came out when i shut off the lights. the door lock was broken so it was also unsafe i could not leave the room and secure my belongings.the staff doesnt help they call for help and are told to relay the message to call expedia. The bed sheets caused me to develope hives. This was a very unsatisfying experience. I do not recommend.

Bugs in room roaches and bathroom crawling on walls

tv had no connection, curtain did not close, room and hotel smelled