No 38 The Park

Luca was very friendly and made it a memorable stay for us.

It's a really lovely hotel, and the staff are all welcoming and attentive. The room was one of the nicest I've ever stayed in, with lots of thoughtful touches. One complaint: the room had no real chair to sit in, to read or just to sit; only a backless stool. A comfy chair is a necessity!

It was an amazingly nice place with great services! We loved the staff there - Luca, Roxi, Jenny, Remi, and Megan were all super friendly and helpful. They made this place feel like home. Our room was very spacious with nice touches everywhere: tasteful decorations, high quality curtains and shutters, a Dyson fan, complimentary sweet wine, a wide selection of teas and coffees, a beautiful and inviting tub, etc. Being sensitive to noises, I always appreciate quite hotels. This place passed my test as a charming quiet one. If I may make some suggestions, I would say that adding some closet space and/or luggage racks would be even better. : )

This hotel refused to cancel our reservation even though it was well within the dates for cancellation. They absolutely would not honor their own stated policy. Avoid!

Lovely boutique hotel in tranquil part of Cheltenham. Excellent evening meal and breakfast

Beautiful hotel. Perfect

Wonderful welcome. Beautiful rooms with modern decor and facilities. Amazing food for dinner and breakfast.

We had an excellent stay at No 38 The Park, Cheltenham. Delightful welcome, our room was very comfy quiet well appointed and clean. The dinner and breakfast were excellent. The staff were all welcoming charming and helpful. It is in a lovely area of the town, easy walk to the centre. We look forward to our next visit

This was FABULOUS!! Every amenity you could possibly want in the “excellent” room. Will stay here every time we find ourselves in the area. Don’t know how it could’ve been better!!

Hotel was lovely - a bit of a shame when we went to arrive to park that there was no parking available at the hotel as this had been changed to an area for Cheltenham Festival, however, we stayed after the festival had finished & were not told - a bit of a shame as the website advertises car charging available! We were given on street parking, but roads were quite busy - so a 5 min walk to the hotel & then was suprised to find I was charged £6 for parking the next day, despite the walk! When we checked in at the hotel - we were given the option to add breakfast on for an additional £7.50, which I did... however when we got there the lady said she couldn't see it on the account so did say it would be £16.50 per person to add on, which was a lot more than what hotels.com quoted! Finally - our room was beautiful, but the toilet had an issue which meant it was continuously flushing! We did report it downstairs & they upgraded us & moved us to a lovely room quickly! Hotel is really nice & was a lovely stay!