Hotel Central

Emplacement

Manque d’air, la clim ne marchait pas, fait trop de bruit, l’ascenseur ne fonctionne pas, nous avons descendu 7 étages avec nos valises

Terrible attitude towards customers and incompetence on the part of the hotel staff. I booked a hotel room in advance, I came from another country. On the day of arrival, they abruptly wrote that I had to pay for the room using my banking details within half an hour. I replied that at the moment I do not have the opportunity to pay the amount using the card details. When I arrived to check in, it turned out that the reservation was cancelled after half an hour. I had the card details that they could charge the room rate from. As a result, there was nowhere to spend the night, I had to urgently look for any other hotel. I spent extra money on it. As a result, after a couple of hours, a message arrives from this hotel: "there has been a misunderstanding, it seems we will be able to check you in." I ask you to deal with this terrible situation and take action towards the hotel staff.

Lovely hotel. Professional staff. Great location

Teenage disco too close to the hotel. Low standard bars operating on the same street

Emplacement au centre de ville. Chambre bien isolée. Salle de sport immense. Personnel souriant. Petit déjeuner magnifique.

Chambre petite et avec une fenêtre très petite.

Sjajan hotel u samom srcu Sarajeva, na jednoj od najboljih lokacija. Svi sadržaji su u blizini, a doslovno cijeli centar je u krugu nekoliko minuta pješice. Čim se izađe iz hotela puca prekrasan pogled na katedralu. Hotel je velik i sjajno opremljen, posebice jako velik bazen i bogato opremljena teretana. Ponuda na doručku je raznovrsna, ali ono pravi posebnu razliku ovog u odnosu na druge hotele je ljubaznost i uslužnost domaćina. Recepcionerka, gospođa Alma, je najsimpatičnija i najljubaznija te je upravo ona i njezina susretljivost od samog check ina do odlaska ono što je učinilo ovaj boravak nezaboravnim i dalo vrijednost više zbog koje ćemo se svakako vratiti u ovaj hotel, ali i preporučiti ga prijateljima jer na kraju dana postoji puno sličnih hotela, ali samo u Centralu smo sreli tako uslužnu djelatnicu poput Alme. Sve pohvale još jednom, svojim pristupom pokazala je što znači da je gost na prvom mjestu, a želim vjerovati da će Almino zalaganje prepoznati i njezini nadređeni.

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