Hotel & Wellness Royal Astrid

Het ontbijt

Kon geen gebruik maken van de welnis mits bijbetaling ,, volle prijs voor kind van 11 jaar ,, Misnoegd

Sehr toller Wellnessbereich, zimmer und Frühstück voll okay nur die betten echt unterirdisch für ein "Wellness" hotel Aber für ein.paar tage vollkommen in Ordnung

Die betten und die Preise im Restaurant und generell die auswahl (nicht unser geschmack) sind schon stolz

Locatie was ideaal dicht bij de Wellington renbaan

De niet werkende airco. Het was enorm warm op de kamer.

I think a 3 & a half score is appropriate. Good rather than average or very good. The hotel had a clean room, 2 single beds, limited hangers no actual wardrobe. And disappointed no kettle & coffee/ teabags etc. Near to the lifts was good. Hotel Situated by tram stop , across from the busy promenade where we chose to eat the first evening. Our trip was B&B only.A good selection of breakfast items to set you up for a few hours. 2 restaurants inside the hotel. À la carte was pricey but good quality. The other one was quite awful due to a dreadful woman serving with no English and a rude brusque manner. Talking down to a waiter in front of customers was not acceptable. Plus a nightmare with a lady having a shouting match into her phone which went on for awhile. Staff should have been aware of this , clearly would have heard her!! & told her to be quiet. We were given little or no info about the second restaurant where you apparently pre ordered the meal in advance. English translation would have sorted this plus a receptionist should have made us aware of this, they didn’t. À la carte was paid there & then. This second place the meal was charged to our rooms. We found this out at reception where I felt I was bothering the person in attendance. Plus one bill per table plus paying for water each time is ridiculous! A jug on the table would be better & cheaper! Table service outside bar and light bites was pleasant to sit in the sunshine, tho seagulls and pigeons everywhere annoying but used to them wherever I go! Ostend is a nice place to visit plus a trip to Bruges. We had a very friendly taxi driver, she took us further into the town and brought us back to the hotel. Busy hotel where I’m sure a lot of British tourists must visit, clearer information in English would be beneficial. Overall with a few misses a pleasant stay in Ostend.

ontbijt was super

alles ok