Hotel Grot

Excellent hotel in excellent location , lovely breakfast . Big rooms and ten min walk away from park run

I stayed for parkrun & castle. Only a 10 mins walk to castle and train station.

I went to Malbork for the weekend. I shortened my stay to one day. Why? Unfortunately, because I stayed at the Grot Hotel. I do not recommend this hotel. I completely, absolutely advise against it. Unless it is for someone who has no expectations regarding comfort. Organizational chaos during reservations, no room that I booked, a very noisy room (through the window a thoroughfare) that I was offered, an uncomfortable bed, no soap in one dispenser. The price is completely inadequate to the quality. I booked a 3-person room for single use on Booking.com. Not because I wanted to stay in a "three", but because it was the only one available on the date I chose. After arriving at the place, to my surprise, it turned out that the room I booked on Booking.com was not available. So I was offered another one. True, a double, but since it did not really matter, I went to see it. However, it was completely unusable for someone who wanted to be able to use a laptop or read a book in the evening. I also came to Malbork to do some quiet work (writing an article), but there were no sockets in the room by any of the beds - to be able to turn on the laptop and the night light, you would need 2 extension cords running the length of the room, so working in such conditions would be very difficult, because I didn't want to trip over cables every time I got out of bed. So the lady suggested another room, which did have a socket by the bed, but it turned out to be so loud that it was impossible to work during the day or fall asleep at night. Outside the window of room no. 105 is a thoroughfare, which is constantly being driven by trucks at night, and during the day the traffic and noise are even more bothersome with additional attractions besides car traffic, such as beeping traffic lights at the crossing. After a sleepless night, I asked the reception to change rooms so that the window faced the quiet side of the hotel. I was promised that after 2:00 PM such a room would be found. However, after 2:00 PM it turned out that unfortunately, I could simply get another room with windows facing the same air route. Due to the prospect of another sleepless night, I simply checked out of the hotel a day earlier than planned, resigning from staying in such conditions. Of course, they charged for the three-person room that I had booked on Booking, which turned out to be unavailable, without even offering a discount for staying in a room other than the one booked and all the fuss. The only brighter ray was the lady at the reception, who tried to help somehow, but she couldn't do much. Therefore, I do not recommend this hotel - I never want to stay in such conditions again. Never again. And I also advise you wholeheartedly against it

All was great. Good location. Only disappointment is no AC. Not end of the world, but AC would definitely help.

The service was excellent, breakfast was great and ladies serving breakfast were helpful and always with a smile. The hotel is about 15 minutes to the castle and Close to shopping.

Jag har bott på Hotel Grot flera gånger. Denna gång upptäckte jag dålig städning av toalettstolen, vilket inte är acceptabelt. Hotellet är annars ok men inte riktigt värt priset sommartid.

The furniture was shabby & the bed like a rock. The pillow was terrible!!!!

Room had a very dated decor and smelled stale. Not particularly clean overall. Mildew stains in the bathroom, shower drain falling apart etc. Not exactly budget priced, so I expected a higher standard. Parking is extra, but convenient, however the underground parking spots are tight, not great for a large car. Breakfast was extra and it was very disappointing - cold sausages, cold scrambled eggs, limited selection. Not worth the extra money. Hotel is very conveniently located. The walk to the castle takes about 10 minutes at an easy pace. There are restaurants and grocery stores around the corner from the hotel. Street parking (paid parking during the day) is available not far away either. Staff was very nice and friendly.

It is in center short to Dino Park and to castle

The place is right next to and facing a road with lot of traffic, and the location is not the nicest. Many rooms face a silent back alley. Room is clean with nice toilet. Helpful people in the reception. The beds have hard spring matress. I didnt sleep well