Beji Ubud Resort

This is a good resort overall..clean and quiet with beautiful views. The free shuttle service provided to Ubud town is a huge plus and adds to the overall rating. General upkeep of the resort can be better and it seemed like the resort was a little understaffed, although it did not create us any inconvenience. Lack of spa facilities was the only major minus observed. Restaurant service to be improved in terms of order to delivery time..Good pools and landscaping

Nice, friendly staff. Calm.Relaxing

Breakfast was cold and not very good. Hotel is out of town, more shuttle services are needed. Hotel lacks a good vibe. Once checked in, staff lacked interest in serving guess. However has a great pools.

We spent 3 nights at the Beji Ubud and really loved it. We had an awesome 2-story family room with a master bed upstairs and 2 singles downstairs. The kids loved having their own apartment, sort of! The pool and restaurant were great. It's a little outside town so you have to plan your comings and goings but we found it very relaxing.

We stayed 5 nights and had a great time. The staff is very friendly and helpful. The hotel is in a quiet location 10 min with the shuttle to ubud center. The shuttle frequency could be more often only 3 times in the morning and in the afternoon. With the 5 pools you always can find a place to relax

Stayed 3 nights. For every Morning showers we wasted 20minutes of running water before it got hot. Complained on day 2 and supposedly fixed but Not. Breakfasts included and And all hot foods were cold every day except for the individually made fresh eggs dishes. Dining staff exceptionally layed back and not keen to serve you. All pools are fabulous! Exceptionally steep steps to and from Valley accomodation with minimum safety rails.

Once we moved into the room we had requested, we were more happier. Rooms close to the street are incredibly noisy with the traffic, we were informed of this but yes - very noisy! Room was ok, a bit tired but comfortable. Pools and scenery beautiful. Just a little bit too far out for our liking as going back and forth with shuttles started to cost a bit. Overall, a nice place, have stayed in better but ok.

Great number of swimming pools with forest and river views Delicious breakfast Kind staff But we didn't like the famy Lumbung room due to all the steps inside

The hotel itself was okay, however we booked a valley room and I wish we had of known the amount of steep stairs required to get down to them otherwise we may have rethought our decision. Definitely wouldn't book this room type if I had children or elderly traveling with me. Breakfast was disappointing. Not much selection and it was cold a lot of the time. We also had no hot water for 2 days and whilst we advised them every day of it, they didn't seem overly concerned. We ended up finding our hot water system for the room and turning it up ourselves but even then it wasn't hot hot.

There was a mixup with our reservation between Expedia and the resort. Dandy, from the front office, was very apologetic. He got on the phone right away and got us a reservation for the night at a sister hotel while he rectified the mixup for the remainder of the stay. He provided transportation to and from the sister hotel. The sister hotel was actually an upgrade. We did not choose the breakfast package upon booking, Dandy included that for us due to the mix up. The customer service was excellent. For the remainder of our stay we returned to Beji Ubud resort. It is a quiet, beautiful resort with panaromic views of the rain forest. The pools and amenities were great. It was a peaceful experience staying here. The rooms are clean and beds are comfy. Bathroom was clean and had all the facilities we needed. I would highly recommend this resort if you are in the Ubud area.