SpringHill Suites by Marriott Philadelphia Airport / Ridley Park

The room was spacious

The indoor pool was very cold. Even slightly heating it would have made it much more enjoyable to be in with our grandkids

The room was spacious and far exceeded our expectations. The sitting area with a long couch and very wide desk made watching TV much more comfortable than sitting on a bed. The beds were very comfortable for sleeping. There was a big closet and the bathroom was divided into two rooms, one with a toilet and pedestal sink and the other with a vanity sink and walk-in shower. There were many mirrors and a lot of drawer space.

The only suggestion I have is to offer more variety for breakfast. It was certainly adequate but did not offer as many choices as other hotels at which we have stayed.

Parking situation is INSANE. We arrived pretty late at night for our stay, and could not find a parking spot. The cars were parked around the property EVERYWHERE. Not exaggerating - on the grass, in the bushes on the sidewalk at the back of the property, along every curb and berm. There was even a car parked behind two other cars parked in legitimate parking spots (how would they have gotten out??). God forbid a firetruck or ambulance needed to come into the property - there is no way they would be able to access it. Clearly the property took too many "park-and-fly" reservations. This is really inexcusable and an extreme safety hazard. At check in, the woman at the desk apologized and said the property was almost sold out in addition to having all the park-and-fly customers. Why would management allow this to happen? You take park-and-fly reservations based on your occupancy - simple math. One or two cars over is one thing, but this was crazy! Breakfast was pretty chaotic - no real healthy options, no cream for the coffee, almost all the milk and yogurt were gone with 45 minutes left to go of breakfast time. The room actually was great - I liked the split bath setup. Mattress very comfortable. The lighting right above the mirror in the bathroom with the tub/shower was like an interrogation room though - one bright light above your head makes it difficult to see what you're doing in the mirror and impossible to really do makeup well.

As a Marriott Bonvoy Gold member, I redeemed all of my accumulated points for a Valentine’s Day weekend stay (February 14–16) at the Marriott in Ridley Park, PA. Unfortunately, this stay fell far below Marriott brand standards. The room had visible water damage, including stained curtains, noticeable wall discoloration, and clear moisture damage near the ceiling and window area. These were not minor imperfections — they were obvious upon entering the room and reflect serious maintenance concerns. Using loyalty points — especially for a special occasion — should feel rewarding. Instead, I felt like I wasted my hard-earned points on a substandard room. There is no difference in expectation between a paid stay and a points redemption stay; brand standards should remain consistent.This experience was disappointing and not what I expect from Marriott. I hope leadership reviews this property’s condition and takes appropriate corrective action.

Good comfortable room, friendly staff, satisfactory breakfast, quiet, good overall stay