La Casa de los Arcos

Llama a En dos veces que hago reservaciones a ese Hotel y sólo para llegar y me digan que ya no hay cuartos ya van dos veces

Llegue al hotel. Habían sobrevendido. Vine a media noche. Me pidieron que me fuera porque no había habitaciones. Y me he quedado acá, porque no he tenido a donde ir. El hotel culpa a la aplicación de sobre vender y yo los culpo a Uds. que a pesar que Rafael me atendió súper bien. No tienen propuestas a soluciones eficientes. Me he quedado más de 1 hora esperando y sigo acá sin saber a donde ir a dormir. Porque ya paso la media noche y no puedo reservar con fecha anterior. No hay solución y menos responsabilidad de parte de Uds

Nice, clean rooms. Nothing to fancy but comfortable rooms. The front desk staff is the gem of the hotel, specifically Andrea, patient, helpful and resourceful. Very satisfying overall.

We love it!

Limited service. They provide a decent breakfast, but that’s it. As a boutique hotel, they are well within walking distance of a mall and restaurants nearby.

Ac was not working had to be moved to a very small room, tv was small for the room mounted high on the wall very disappointed

The room I stayed was amazing. Beautiful, big and nice. But several things weren't working there: the lock of the door, the bathtub, the windows wouldn't lock, the TV was too old, etc.

Nice property with central location to downtown San Pedro Sula. Staff is bi-lingual, super friendly and helpful. Will definitely return!

Customer servic

Big clean rooms, ac, nice location