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8.6 / 10 Guest Rating

The Terrace

15 Cowan Street, Franz Josef, nz

The Terrace - main view

About the Property

Mountain Views and Glacier Sightings
Experience stunning views of snow-capped mountains and the Croz Glacier right from the Terrace grounds and select rooms.

Variety of Accommodation Options
Choose from comfortable studio rooms or fully equipped self-contained apartments, all featuring modern amenities like electric blankets, flat-screen TVs, and en suite bathrooms. Some rooms even boast spa baths and kitchen facilities for added convenience.

Convenient Facilities and Activities
Enjoy free unlimited WiFi, onsite parking, shared laundry, and BBQ facilities. Let the tour desk assist in organizing exciting activities such as hikes, kayaking, glacier walks, and more.

Ready to immerse yourself in nature and luxury? Book your stay at The Terrace now to enjoy a memorable experience in Franz Josef.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that reception hours are as follows: Daily from 08:00 to 20:00 If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. Please note there is limited mobile phone coverage on the West Coast. Please note that The Terrace does not accept payments with American Express and Diners Club credit cards. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

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One-Bedroom Apartment

The spacious room features beds with electric blankets. The lounge area offers a sofa and a flat screen TV. The kitchen includes a microwave, hotplates and a fridge. There is a private bathroom and on site parking.

42 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerKitchenette

One-Bedroom Apartment

Non-refundable
Room Only
20% OFF$185.95

$148.76

Includes taxes & fees
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Two-Bedroom Apartment

The spacious apartment features beds with electric blankets. The lounge area offers a sofa bed, dining table and a flat screen TV. The kitchen includes a microwave, hotplates and a fridge.

50 sqm
Sleeps 5
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerKitchenette

Two-Bedroom Apartment

Non-refundable
Room Only
20% OFF$267.78

$214.22

Includes taxes & fees
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King Studio

This hotel-style studio offers an private bathroom. It also includes a refrigerator, toaster and tea/coffee making facilities. There is a flat-screen TV, an electric heater, a hairdryer and electric blankets. Located on the ground floor, this studio includes free onsite parking. You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

25 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

King Studio

Non-refundable
Room Only
20% OFF$143.93

$115.14

Includes taxes & fees
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Superior Studio with Kitchen

These spacious studios include electric blankets, heaters and a dining table. There is a sofa and a flat-screen TV. The kitchen has a fridge, a hotplate and a microwave. There is an private bathroom and on site parking.

38 sqm
Sleeps 4
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerKitchenette

Superior Studio with Kitchen

Non-refundable
Room Only
20% OFF$185.95

$148.76

Includes taxes & fees
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One-Bedroom Apartment with Kitchen and Spa Bath

Treat yourself to this spacious apartment which features stunning views of the snow capped mountains and rainforest. Soak in the 2-person spa bath after a long day of activities. The lounge area contains a couch, a flat screen TV and electric heaters. The kitchen has a fridge, a hotplate and a microwave. All beds offer electric blankets.

53 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerKitchenette

One-Bedroom Apartment with Kitchen and Spa Bath

Non-refundable
Room Only
20% OFF$200.83

$160.66

Includes taxes & fees
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Studio with Kitchen and Mountain View

This studio features some of the most impressive views in Franz with the main windows looking directly towards the glacier valley. Snow capped mountains and the Croz glacier can be seen year round from the windows. This studio apartment offers a flat-screen TV, electric heaters and on-site parking. The kitchen has a fridge, freezer, hotplates, and a microwave.

43 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerKitchenette

Studio with Kitchen and Mountain View

Non-refundable
Room Only
20% OFF$185.95

$148.76

Includes taxes & fees
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Super King Studio with Kitchen

1 King Bed and 1 Twin Bed409-sq-foot room with courtyard views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Daily housekeeping and heatingAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly toiletriesNon-Smoking

38 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerRefrigeratorMicrowave

Super King Studio with Kitchen

Non-refundable
Room Only
20% OFF$176.29

$141.03

Includes taxes & fees

Guest Reviews

8.6
Excellent1121 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.8
Service9.8
Location9.8
Room Quality8.3
Amenities7.8
Value for Money7.3
Food and Beverage9.3
Overall Experience8.3

Select topics to read reviews

G
GiovannaauAU
Verified booking
couple
Standard Room
Stayed in Jan 4, 2026

"Good"

6.0
Helpful?
R
RodgerauAU
Verified booking
couple
Standard Room
Stayed in Jan 4, 2026

"Couldn’t wait to leave."

3.0

Not alot. It was close to town.

This was the most expensive room in our trip at $474 for one night. It is called the Executive Suite but it is anything but. Very dated, the shower is straight out of the early 90’s, the chopping board is a piece of old bench top and falling apart. A lick of paint and fresh carpet does not an Executive Suite make. To use the word executive is very misleading as it is anything but. Do yourself a favour and stay anywhere else in Franz. Very overpriced.

Helpful?
O
OmidusUS
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Exceptional"

10.0
Helpful?
M
MariadeDE
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Wir hatten ein Studio mit Kitchenette, für 1 Nacht akzeptabel,"

4.0

das Badezimmer war top, das Personal sehr freundlich und hilfsbereit, das Internet funktionierte gut

die Möbel waren alt, alles sehr eng, die Ausstattung Kitchenette reichte für aufwärmen von Fertiggerichten, das Bett war unbequem. Den angekündigten Spa und Wellnessbereich gab es nicht.Lt Hotel bezog sich diese Aussage lediglich auf einige Zimmer mit Badewanne mit Whirlpooleinsatz

Helpful?
C
ClaregbGB
Verified booking
couple
Standard Room
Stayed in Dec 31, 2025

"1 night stay."

7.0

The staff were friendly and acclimated our late arrival efficiently

There was a damp smell in the kitchen

Helpful?
A
AnjaliauAU
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Very Good"

7.0
Helpful?
J
JamesgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Dec 29, 2025

"Steer clear"

4.0

Location

Poor Over priced

Helpful?
B
BenjaminauAU
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Excellent"

8.0
Helpful?
D
DexterauAU
Verified booking
extended_group
Standard Room
Stayed in Dec 27, 2025

"Spacious, spotless stay with outstanding service and great location."

9.0

The accommodation was spacious and very clean. Service was excellent, even on Christmas Day when everything was closed, which was much appreciated. It’s in a great location within walking distance to the main street. The room had a smart TV, a well-sized kitchen, a decent-sized mini fridge, and super strong, reliable Wi-Fi. The staff were fantastic — friendly, welcoming, and helpful throughout the stay.

Parking can be a little tricky if you’re staying in one of the cottages, but it wasn’t a deal breaker.

Helpful?
B
BlanèspfPF
Verified booking
family_with_children
Standard Room
Stayed in Dec 25, 2025

"Exceptional"

9.0
Helpful?