Snowy Gums

Great location, food not great but ok Not flash but suited us perfectly for our 2 night snow trip Make sure to book parking

Heating in the bedrooms lacking terribly when you needed it most. Had to huddle under blankets to stay warm. The toilet in our room was broken so that you couldn't sit on the seat, believe me, i know it sounds silly but it was very dangerous, particularly when you try to sit on the seat for the first time and end up smashed into the wall. The walls are paper thin so noise and whispers could quite easliy be heard. The beds were ok but the pillows have had it. The main meals were absolutely terrible. Two nights with deep fried chicken schnitzel. Third night a number of guests including my family had been totally forgotten about by management regarding an early dinner. When the familes arrived including mine at the normal time the kitchen had been shutdown. We were told by the cook that management had told him that everyone had been told about the early dinner. Obviously not. So the cook rustled up some; wait for it..Chicken shnitzel burgers, which had been sitting in the bay maree for quite a while. We had Sking goggles, gloves and helmet stolen from the heater room. My perception is that the current management all though polite are not up to the task of manageing this establishment. Possibly because of lack of staff or lack of management ability or lack of access to capital. With one night left to stay we decided forget it. We packed our bags and left. Didn't get much bang for a lot of bucks.

Good size rooms, comfy bed, Wifi very poor, overall average on snow accomodation

I made a last minute booking in the only rooms available in the Perisher area during the July school holidays. Looking back twelve months, past reviews were not favourable. After our stay my initial trepidation was completely unfounded. It began when Henk met us at the Ski Tube Station to bring us, and our luggage, back to the lodge. Henk and Lea are the new managers of Snowy Gums and they are the perfect hosts. They are friendly, down-to-earth and attentive; willing to go the extra mile to look after guests. The food was wholesome and plentiful, very much family fare. The view from the dining room across the snow covered mountain range is spectacular. The lodge itself is a little tired, but everything was clean and comfortably warm. As skiers, I also appreciated that Snowy Gums is located next door to a ski hire shop and is only a short walk across the Smiggins Holes car park to the lifts. A great place to stay for a family ski holiday.

Complimentary breakfast and dinner during our stay. Its not their fault but they didn't know how to cater to vegetarian dinner request, but breakfast was fine and filling. This is my honest feedback, no hard feelings. The managers were a very pleasant couple- very accommodating and cheerful and picked us up from the ski tube station and dropped us back as well.

Overall a nice hotel. Its worthwhile the stay if you can't find somewhere better. The hotel manager was rude to me though. When you're paying $460 a night you expect to be treated better.

Manager was one of the rudest ladies my wife and I had come across,on arrival pretty much threw us the keys and pointed at the direction to our room. We stayed for 3 days,and housekeeping had not come once,had to ration the toilet paper and towels to last.Tv had 3 channels and was facing opposite to bed.Towel rack was hanging on by one screw,the list could go on and on...... Will not be staying there ever again and will certainly not recommend to anyone.

Great location at Smiggins. Friendly staff - always ready to help. Fine food and a family friendly lounge room.

Julie and her team did a remarkable job finding us accommodation and feeding my family when my wotif booking did not make it to the hotel. Even more remarkable was that the hotel had closed for the season.

Loved it. Management were extremely nice and very accommodating