Hilton Garden Inn New Braunfels

Ok

Bed was a little uncomfortable for both wife and I and since I used this site I didn't have much of an option to have them do much to help us so we left a day early and was out that last night. I don't think you'll print this.

I didn’t expect to pay but it was ok. In the buffet they didn’t include waffles or pancakes & asked us to pay again.

Buffet should include waffles or pancakes.

We always stay exclusively at the Hilton Garden Inn whenever we visit family members in New Braunfels and San Antonio. It’s the best place for relaxing after our long drive from New Mexico.

Nothing. Every thing is always great.

Easy to get to.

Not very fancy

Staff were very nice

It was dirty

Could have offered more amenities you act like you’re the crown plaza

The room appeared clean and tidy at first entering. The shower door was out of alignment which caused water pooling when showering more than the bath mat could handle. The caulking around the shower was old and globbed on and unsightly. I liked the towel rack inside the shower and the shampoo, conditioner, and shower get dispensers were full and secure to the wall. I would have appreciated a brief discription of the breakfast protocol. Coffee and some fruit are incudled with stay, but hot food options are fee for seevice. We ate off site. The coffee bar was well stocked and the coffee was fresh.

The room and the friendly staff.

Price