Rodeway Inn

So it was slightly above average and i mean just slightly for the price but they seemed to be doing renovations to where im certain this hotel will be a bargin soon

It was outdated and not even clean

Would not refund when I accidentally booked the wrong location.

Hotel was closed due to water main break but did not notify people with reservations.

I have stayed at this OYO property before. It’s not fancy, but for one night for the reason I was in town - the price was right. Unfortunately this time, due to the weather, there were some pipes that burst which affected the sprinkler systems, etc. So my booking was cancelled. I get it, unforeseen circumstances happen. What I have a huge issue with is that I was not notified! I did not receive an email or a phone call at any point the entire day. So after a long drive, I arrive in the evening with my family, and THEN I am informed that the booking was cancelled. That lack of communication is completely unacceptable. Oh, and it looks like I’ve only been refunded for one of the booked rooms. So I have to sort that out, too.

I booked using Expedia, had booked a month in advance. We arrive at the hotel and I’m told by the owner of the hotel that his cleaning lady had been hospitalized for over week, so he didn’t have any clean rooms. I was turned away, stayed at another hotel down the road. I wake up the next morning to a charge from the OYÓ for the room I didn’t stay in. I went straight to the owner that was in the lobby and let him know that I was charged for the room. He went as far as showing me on his laptop that he didn’t have any booking from Expedia for me, so he didn’t charge me. Expedia is the only app that had my info. So I reach out to Expedia, but now they say that they can’t reach anyone at the OYÓ hotel to confirm my stay. I’ve been back and forth with Expedia and OYÓ and neither is trying to issue a refund. I’m told by OYÓ to wait 24-48hrs to see why they can’t reach their own guy in Jacksboro. I just want my refund before I take legal matters.

No one would like to stay at this place a complete pig stye, I wouldn’t even allow my pets to stay there. Terrible, unsafe, hazardous, un healthy. Will be reporting to the health officials, no hotel standards at all. They should lose their license. Place not even fit for rats!! Brown running water, filthy appliances, filthy furniture, torn and shredded mattress with no appropriate linens. Old outdated heating/cooling unit, if you want to call it that, could see through the wall to the outside. Front door all full of bird poop…totally disgusting place.

Place would be better off with a for sale sign out front.