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8.6 / 10 Guest Rating

Ona Aucanada Club

C/ D'es Mirador, 5, Alcúdia, Mallorca, 7410, Alcúdia, ES

Ona Aucanada Club - main view

About the Property

Luxurious Amenities for a Relaxing Stay

Immerse yourself in luxury at Ona Aucanada Club with 3 outdoor swimming pools, a sauna, and a fitness center. Indulge in delicious meals at Mediterráneo, unwind at the bar/lounge, and enjoy buffet breakfasts daily.

Convenient Facilities and Services

Benefit from wireless internet access, tour/ticket assistance, multilingual staff, and laundry facilities. Relax knowing there's a safe deposit box at the front desk, and take advantage of the roundtrip airport shuttle and self-parking options available.

Comfortable Accommodations with Prime Location

Stay in one of the 72 air-conditioned rooms with kitchens, private balconies, and flat-screen TVs. Explore nearby attractions like Cala Poncet and Alcúdia Beach. Make the most of your visit to Alcúdia at Ona Aucanada Club.

Book your stay today and experience the ultimate in relaxation and convenience at Ona Aucanada Club.

Facilities & Amenities

Fitness facilities
Terrace
Garden
Sauna
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out09:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property is professionally cleaned.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent111 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great pools.

Categories

Cleanliness6.6
Service9.1
Location9.6
Room Quality8.1
Amenities9.1
Value for Money7.6
Food and Beverage10.0
Overall Experience8.6

Select topics to read reviews

A
Amit
Verified booking
friends
Standard Room
Stayed in Sep 25, 2025

"Good"

2.0

Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself. A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C. Dirty towels were part of their "amenities". We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia". The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea. On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance. Disappointed.

Helpful?
I
Iulia-Octavia
Verified booking
family
Standard Room
Stayed in Sep 9, 2025

"Excellent"

8.0

A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors. But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.

Helpful?
S
Saskia
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Excellent"

8.0

Schöne Aussicht

Helpful?
L
lilia
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

Great

Helpful?
M
Maria
Verified booking
family
Standard Room
Stayed in Jul 15, 2025

"Excellent"

8.0

Zeer mooie omgeving zeer vriendelijk personeel. Goed ontbijt. Verouderde keuken en kleine defecten (lampen, tuinstoelen). Airco was prima, fijne zwembaden. Parking was helaas bijbetalen.

Helpful?
K
Kristina viktoria
Verified booking
family
Standard Room
Stayed in Jul 3, 2025

"Exceptional"

10.0

Lugnt och familjärt lägenhetshotell med fint poolområde och fin utsikt över Alcudiabukten. Fin utsikt mot havet från vår balkong. God och varierad frukost och även god kvällsbuffe och vi fick god hjälp att lösa alternativ till två av oss med Celiaki.

Helpful?
M
Marcel
Verified booking
family_with_children
Standard Room
Stayed in Jun 13, 2025

"Good"

4.0

Für 4 Sterne habe ich mehr erwartet. Appartment war stark veraltet, Türen ließen sich schlecht schließen. Bilder sahen bei der Buchung deutlich besser aus.

Helpful?
B
Benedicte
Verified booking
family
Standard Room
Stayed in Jun 1, 2025

"Exceptional"

10.0

Vraiment très calme, ideal pour se reposer. Situé en haut d'une colline, donc voiture ou bonne condition physique nécessaire. Petit déjeuner impeccable et diner avec buffet à taille humaine (pas de sentiment de gâchis de nourriture) et régulièrement approvisionné. La villa était très bien équipée avec une jolie vue sur mer.

Helpful?
D
Debby So
Verified booking
friends
Standard Room
Stayed in May 18, 2025

"Excellent"

8.0

Loved the buffet breakfast and hassle free check out.

Helpful?
T
Thomas
Verified booking
Standard Room
Stayed in May 15, 2025

"Prisvärt och lugnt boende"

8.0

Prisvärt boende i lugnt läge för dig med tillgång till hyrbil eller som kan tänka dig att gå ned till Alcudia (ca två kilometer) Detta var femte gången jag bodde hos Ona Aucanada Club. Som alltid trevlig personal och lugnt läge vilket jag föredrar framför stöket nere i Alcudia. Lägenheterna börjar bli slitna och skulle må bra av en renovering. Dock väldigt rent och sköna sängar. Inget att klaga på egentligen. Rymliga lägenheter! Två sovrum och stort kök som standard på alla lägenheter! Finns tvättmaskin i alla lägenheter. Rymligt kylskåp samt frys. Poolen är ouppvärmd. Tv i både vardagsrum och ett av sovrummen. Numera är WIFI gratis, vilket uppskattas. Tv:n i sovrummet kunde streama youtube vilket uppskattades av yngsta sonen. Gratis Parkering på gatan bredvid hotellet, samt längst upp på gatan (större parkering). Vill du stå direkt utanför lägenheten kostar det numera pengar (vilket det inte är värt...)

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