InterContinental Nanjing by IHG

Great stay

Convenient

3 mins walk to Gulou station metro. Safe and good location, adjacent to small shopping mall. Staff english understanding very limited for an 5 stars international hotel. Rooms are old and need major renovations. Working chair was not working and asked to change 2x but not being done.

inattentive; slow staff - lots of errors

A quiet and comfortable place to stay. It's near to the Xuan Wu lake and other famous landmarks. It is within walking distance to the subway station. The hotel staff are courteous and professional.

The morning breakfast coffee is not hot. Need to service the coffee making machine.

Location is very good, close to all main attractions. The building itself is stunning and a landmark in the skyline. The views from the room to the lake was also awesome, although the windows were very dirty.

The main problem we had is that the room temperature was impossible to get below 25 degrees celsius. Sometimes we had 27 during night, which was uncomfortable (with AC to the max). The TV did not work for the first two days, although they offered a room-change (they did repair it). Staff does not speak English (some do at a bare minimum). Some things in the room are showing age.

everything, staff are super nice and helpful

toilet seat , shower room needs more cleaning

I had a wonderful stay at this hotel and would gladly return. The room was incredibly spacious, featuring a large bathroom that included both a separate bathtub and shower, as well as a set of high-quality toiletry amenities and robes. I was fortunate to stay on the 65th floor, and the view was stunning. Upon arrival, I was welcomed with a fresh fruit plate that included a dragon fruit, a large apple and pear, and a banana—a thoughtful touch. The exercise room was well equipped and more than sufficient for a solid workout. The hotel’s lunch and dinner buffet was reasonably priced and offered a wide variety of options, catering to many tastes. The location is also a major plus—just steps from the metro station, and right across the street are local eateries, a McDonald’s, and Paris Baguette. Additionally, the hotel is directly connected to a shopping center, which includes a Manner Coffee shop—perfect for a morning pick-me-up or an afternoon break. I also enjoyed the complimentary wine offered at the lounge after a long day of sightseeing.

The hotel spans about 80 floors and uses two separate elevator systems—one for the common areas and another for the guest rooms—so you’ll need to transfer elevators to reach your room. It’s a minor inconvenience, but the only real hassle during an otherwise excellent stay.

Breakfast is great.

Room is really comfortable and beautiful, also services are very good.