Residence Inn Duluth

As much as I would love to give a higher rating, I just can’t due to staff’s lacking manners & professionalism in their approach & dress code. I stay at the hotels about six months out of the year & I know there is a way to be friendly & accommodating without being unprofessional. One of the front desk’s lady’s attire partially revealed cleavage during the first two days of our stay. She finally covered it up on the 3rd day of our stay. I was referred to as “hon” by one of the front desk’s gentlemen. And it was too much somewhat loud unnecessary exclamations from staff every time we would pass by the front desk. The third day of our stay, lady managing breakfast was coughing & sneezing by the coffee station area. We didn’t get sick, so her cough was probably not related to an illness, but covering her mouth with a tissue seems like a right thing to do.

Rooms were clean, the couch was super old and used. We couldn’t really use it to relax. Also the bathrooms need fans. The lighting near the mirrors was quite dim. Beds were comfortable and the full size fridge was so great

Loved our stay at this hotel. The size of the suite was perfect for our needs. Thank you

1 star

The pool

No lotion

Very good newt and cleen property. Wonderful staff. Easy access to major stores. Near to multiple restaurants.

The one thing i didnt like was the tv didnt work as intended. We tried to hook up our game system and follow the instructions but it was wouldnt work. So we talked to the front desk for help and she was super helpful and explained what we had to do. She had us unplug your guys system completely and plug ours in then it worked.