Astro Palace Hotel & Spa

This is a very nice property in a great location, close enough to the caldera of Fira but not right in the middle of all the crazy traffic. However, what makes this place special are the staff!!! Lola at the front desk was unbelievable, she was helpful beyond words. She Went above and beyond to make you feel welcome and help out with whatever you needed. Also the spa/massage place here Aegeo is unbelievable, the ladies here are incredible, Tania, Hia and Gabriela were fantastic, my wife and I got a couples massage, it was so good we went back again the next day, had we stayed there more we probably would have gotten a couples massage every day!!! Thank you Everyone for making our stay awesome!!

The hotel is "tired", I wouldn't say it's a 5 star hotel, more of a 3.5 Our room was extremely dirty, hair on the floor everywhere, ants, dust...you can tell someone just moved out and not much cleaning effort was out. Also, facilities itself are a little bit worn out, furniture has scratches and marks, very dusty everything, the pool is outdated as well. Breakfast and food at the pool also just barely okay, not your typical 5 start resort food. I would like to say that customer service at this hotel as 10 stars! Every single person from the front desk to spa people were super friendly and nice and willing to accommodate anything we asked for. We got a room upgrade and a bottle of wine as Gold Members of hotels.com, I just had to ask. It's not people's fault the hotel is slightly ran down and not kept very well. Also the staff at the pool and room service seemed to be tired and not happy about their jobs, I'm sure those people are working extra hard and not making too much money.

Ok. For me not a five star. Too noisy fan in the room the AC didnt work properly. The spa service is overly priced. Im not saying anymore but than i came from Mykonos Riviera Luxury hotel so nothing could top that.

This hotel is about 1.5 blocks from Fira city center. This was very convenient to walk into town for gym, haircut, dinner, etc. the staff is all so kind and helpful from the moment you arrive. The hotel itself is not on the water- so if that’s what you’re looking for this is not the right place. However, the pool is very nice as is the breakfast each morning. My only issue was the fitness center had a treadmill that kept skipping and very limited weights. I would recommend they upgrade their fitness center. Although there is a gym in town if you need.

Great staff, nice location

The Astro Palace is truly a beautiful property but it’s the service that sets it apart from all others. We so enjoyed our stay the Astro. There were a few glitches here and there but the staff really went out of their way to make things right and you can’t ask for more than that. We highly recommend this property when visiting Santorini.

We got there early. Lola was fantastic getting us checked in and comfortable by the pool while we waited. Breakfast was delicious with plenty of options. We had our private pool, which was clean and quiet. All the staff was nice and helpful. We did not rent a car and used the local bus to travel to Oia and Kamari Beach (1.60e). We did get a taxi when it was time to get a COVID test (15e). It was very hot and humid during our stay, making the walk into town seem forever away. It is about 10 minutes. This place isn’t as close as other hotels, which are in the heart of restaurants, shops, and activities.

I stayed at the Jr Suite with jacuzzi and OMG! It was amazing. I loved the room, location and staff was very nice. The pool is great and have a very beautiful view. ♡

I can’t speak enough how great this place was for my wife and me. I have been to over 20 countries on vacation and even though my wife like more the island vacations than myself the staff made this my favorite vacation ever so far. I wish I recalled more names but Hope and all the front desk workers were all perfect and aided us with anything we asked and even gave some restaurant recommendations. They constantly impressed me with making our trip great from the amazing Spa Crew relaxing us with the Aphrodite and Apollo massages on my wife’s birthday to returning to the room with Birthday decorations and wine. The pool staff always checked on us making sure we didn’t want for anything. The front desk went out of their way to coordinate tours that we really wanted to do. One hiccup was the alcohol drinks sometimes my wife would order a drink she liked then ordered the same one again it wouldn’t taste the same but they always was willing to switch it out. Overall if I return to Santorini this will definitely be the place I stay. Last thing the location is perfect too.

The staff was amazing. Hope & Lola were both so great ! They made touring and traveling round Santorini so easy. The food here was amazing the wine was so good and crisp. I would definitely stay here again. Thank You Astro Palace for making our stay so amazing.