Staybridge Suites Liverpool Syra by IHG

The breakfast was fantastic! Hot buffet, beautiful fresh berries, wonderful service

Spotless. We loved our room. Big, plush bedding and a sectional couch. That’s a big plus. Well appointed stocked kitchen. Even had a 2 burner stove. Full breakfast-scrambled eggs, toppings, sausage.good coffee, juice, fresh fruit. The breakfast attendant made sure we were pleased. She even took our dirty plates. She worked hard to keep the area clean and stocked. She deserves a pay raise.

We did not eat the breakfast; the room was clean; plenty of parking.

Pleasant

It id close to everything and easy to get to.

I was in the Syracuse area for 2 weeks. I spent time in a few different properties due to my work plans. The Staybridge in Liverpool was by far the best! The staff was very friendly and helpful. The facilities are well-kept and the area was very safe. I will stay here again.

The manager Cristina was super accommodating and helpful. The breakfast was good and the place was clean and quiet. For the price it was an excellent value

Nice comfortable hotel. The staff provided excellent service. The breakfast was good.

I noticed power outage at around 4am in the morning. I called customer service using my mobile phone, because the phone system was down too due to power outage, and only found I was talking to a virtual agent after a few awkward minutes. Tired and frustrated I hang up the phone, and stayed in the room. The next morning, power came back on luckily. To be fair, my rating is influenced by the unpleasant customer service call.

The group of seniors sitting outside and playing music and 9pm should have been a sign of what was to come. The smell of mildew from the bathroom made it hard to sleep. The bed creaked at any movement. And then the power went out so we prepped to leave in the dark.