Staybridge Suites Liverpool Syra by IHG

We arrived late in the evening and the hotel was hard to find. Our room was dusty. The body wash pump in the bathroom was empty. Overall, not a great experience.

Staff was super friendly

Overall it was a nice place to stay needs more stuff around it and it’s set off the road parking lot needs some better lines and such. Guy who checked us in was super nice.

My stay at the Suites was one surprise after another. I had my dog with me and the $75 fee was a surprise. The Suites charges $75 for 1-6 days. It was a bit much for one day I thought. Then, the man at desk told me there was a complimentary evening meal. We fed the dog, too. I could not figure out how to make the dvd player work in the room so maintenance came and started it for us. We asked if there was a place in the hotel to get popcorn. Roy said he didn’t think so. About a half hour later there was a knock on our room door. The maintenance man had gone to the store and bought us a bag of popcorn. He wouldn’t let us pay for it. Everywhere I went with my dog, the staff were so gracious. Mary fed the dog breakfast bacon. Put that the suite was clean and super comfortable, I give this place all the stars I can give it.

This was a stop on a journey, quick in and out. Easy to find, super friendly, helpful staff. Clean and well appointed with easy Wi-Fi! Loved the kitchenette idea, even if I didn’t use it. Highly recommend.

Staff was very helpful and friendly. Gym had broken equipment. Room smelled like smoke. General condition was dated and worn.

The hotel was clean and comfortable. Close to Syracuse University which is what we were looking for. The breakfast staff were incredibly friendly and provided great service. Overall, it was a good experience and we would stay here again.

It is located near places we wanted to go to. The breakfast was good, only down side was they were out of a few things.

Spacious and clean suite. Staff very helpful.

Room was somewhat clean, however, hair left in the bathroom sink. The bed was not comfortable, just an old spring matress that was sinking in the middle. Room refrigerator wasn't cold enough to keep the food cold. Breakfast is only served at 7h30 am, which isn't really conveinient if you are there for work and leave early. Also, the gym equipment all require maintenance. There is better for the price.