Mermaid Beach Park View

Upon arrival we set to the reception, which to our surprise was a lady peeking out of her private window which stunk terribly and tainted our clothes for the rest of the day. Check in was not for several hours later and yet we were expected to keep our luggage outside in the weather conditions. When voicing our concerns of luggage getting stolen she promptly replied “most of the time it is ok”. After speaking to her, she agreed to let us leave our luggage on her “private” patio in the burning sun. When we came back later for check in, we were expected to clime 2 flights of stairs (no elevator) with heavy luggage. The room stunk, carpet was mismatched, and several signs alerting us of potential theft and to always lock our doors. Would not recommend, we immediately left and would never return.

Location

False advertising about the facility Pool was dirty Spa seats were unsafe

Unit was pleasant, clean and well equiped we didnt realise there was no lift and we were on the first floor and husband has bad knees so the steps didnt help, if we stay again will ask for ground floor unit.The microwave was located above fridge so was a bit high for us shorties and could be dangerous getting hot food out , pool and hot tub/spa was having some maintance done while we were there it would of been nice to have them availiable otherwise an enjoyable stay

Good location,close to everything

Excellent location. Room is clean and tidy. Would like to come back

Nothing

Pool was closed